What We Do & Services

3-1-1 Call-for-Service Reporting

Online Reporting

Animal Care Services partners with the City’s 3-1-1 Customer Service Department to address all animal-related call-for-service requests within the City limits. San Antonio’s Customer Service Representatives can be reached by calling 3-1-1 (210.207.6000), or by utilizing the City’s Online Service Request system. Please be sure to provide an exact address to help ensure the call is dispatched and responded to appropriately.

Mobile Reporting

Download City of San Antonio Mobile Apps and request City services straight from your smart phone! Please be sure to provide an exact address to help ensure the call is dispatched and responded to appropriately.