What We Do & Services

Helpful Information

Required Forms
  • Owner Surrender Form - English (.pdf)
  • Owner Surrendor Form - Español (.pdf)
Owner Surrender Fees
  • City of San Antonio Residents ONLY:
    $25 per pet / $25 per litter

Advisory Note

All owner surrendered pets become property of the City of San Antonio immediately upon impoundment.

Owner surrendered animals could be:

  • Adopted
  • Transferred to Rescue Group
  • Humanely Euthanized

Please observe the following prior to coming to the shelter to surrender your pet

  • Bring a completed Owner Surrender Form with you
  • Bring a valid license or ID
    (SA Residents Only)
  • Canines must be on a leash 
  • Felines must be in a carrier or secured, ventilated container
Related Links
Owner Surrender

Owner Surrender

Making the decision to give up your pet can be a difficult one. If you have been looking for a new home for your pet because of behavioral issues, please visit our Pet Care Tips page for helpful tips on how to train your pet.

Because Animal Care Services takes in so many surrendered animals, we strongly encourage residents to exhaust all other means of finding a new home for your unwanted pets. Talking with friends, family, coworkers, placing an ad, and posting flyers are good ways to let people know you're looking for a new home for your pet.


Our ACS Intake Staff is able to expand the reach of finding new placement for owner surrendered pets before coming to the shelter. Please give us as much time as possible (1-2 weeks recommended) to seek placement for your surrendered pet.
  1. Verify City Residency using the following link: http://www.sanantonio.gov/Council/FindMyCouncilMember.aspx. Look under the Municipality section to verify "San Antonio." Please note: the City of San Antonio Animal Care Services can only provide services to residents within City limits.
    i. Residents living in the following municipalities will need to contact their local government authority for the handling of stray pets:
    Alamo Heights, Balcones Heights, Castle Hills, Converse, Elmendor, Fair Oaks Ranch, Grey Forest, Helotes, Hill Country Village, Hollywood Park, JBSA Ft. Sam Houston, JBSA Lackland, JBSA Randolph, Kirby, Leon Valley, Live Oak, Olmos Park, Schertz, Shavano Park, Selma, Somerset, Terrell Hills, Unincorporated Bexar County, Universal City, Von Ormy, Windcrest.
  2. Please e-mail ACSIntake@sanantonio.gov with the following information prior to coming to the shelter:
  • Owner Information (to include: Name, Full Address - must show proof, Phone Number, E-mail Address)
  • Pet's General Information (to include, Sex, Spayed/Neutered?, Breed, Age, Any Observed Medical Condition, Any Observed Behavioral Concerns)
  • Clear Picture of Pet w/ Minimal Background Distractions
  • Reason for Owner Surrender
  • Timeline for Surrender

Please note the e-mailing of ACSIntake@sanantonio.gov does not guarantee placement of your pet. ACS will continue to make every effort to find a new home for your pet. Please be advised that owner surrendered pets become the property of the City of San Antonio immediately upon impoundment. As such, owner surrendered animals may be dispostioned appropriately up to and including adoption, transfer to rescue group, or humane euthanasia.

Owner surrendered pets are impounded into ACS during public intake hours only (Tuedays-Fridays from 11:00am-6:45pm and Saturdays from 11:00am-4:45pm). ACS does not accept owner surrendered pets on Sundays and Mondays. Please be sure to bring any pertinent medical, vaccination, or veterinary records associated with your pet along with a blanket/toy to ease their transition. Please note, that owner surrenders are accepted on a space-available basis ONLY. If the shelter has reached capacity or is unable to provide humane housing for your pet, you may be asked to seek alternate arrangements.

Pets Adopted from Another Shelter or Rescue Organization

Provided sufficient notice, many non-profit shelters or rescue organizations may be able to take their pets back into their organization. Please consider contacting the organization that you adopted your pet from directly to make any necessary arrangements.

For Military Deployment

Owner Surrendered Pet

In addition to taking the steps listed above, please visit the following organizations that specialize in military deployment pets:

For Owner Hospitalization

In addition to taking the steps listed above, please visit the following organizations that specialize in fosters for owners in the hospital:

  • PACT (People + Animals = Compassion Together)

Found Wildlife or an Exotic Animal (Non-Dog or Cat)?

The City of San Antonio Animal Care Services is able to bring in to the shelter owner surrender chickens, rabbits, hamsters/gerbils, and birds, provided they are in appropriate housing and will follow regular current owner surrender guidelines regarding City residency and applicable fees. We encourage owners of these types of pets to bring any remaining food as we may not always have the appropriate food available. The City of San Antonio Animal Care Services does not take in stray or owner surrender wildlife (such as opossums, naked mole rats, etc.). Please visit our Wildlife page to find additional resources regarding wildlife and non-domesticated animals.

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