Development Services Department - Code Enforcement Services
Code Enforcement Prioritization

Office Location

  • Physical Address
  • Cliff Morton Development and Business Services Center
  • Development Services Department Map
  • 1901 South Alamo Street
  • San Antonio, TX 78204

  • Mailing Address
  • ATTN: Code Enforcement Services
  • P.O. Box 839966
  • San Antonio, TX 78283-3966

Phone:
311

Key Staff

  • Amin Tohmaz
    Asst. Director Field Services
  • Martin Ruiz Contact Martin Ruiz
    Development Services Mgr.
  • Danny Liguez Contact Danny Liguez
    Development Services Mgr.
  • Phil Laney Contact Phil Laney
    Sr. Special Projects Manager

Targeted Tiered Enforcement

During fiscal year 2013, the Code Enforcement Section instituted new performance standards to more efficiently and effectively respond to and resolve code violations. These metrics focus on proactivity, response times to calls for service, and compliance rates.

PERFORMANCE METRIC
PERFORMANCE GOAL
Proactivity - Tiers 1 & 2 50%
Response Time - Tiers 1 Average 2 Business Days
Response Time - Tier 2 Average 6 Business Days
Compliance Rate - Tiers 1 & 2*
90% within 45 Calendar Days
*excludes substandard structure and zoning violations
Code Prioritization Tiers