Development Services Department - Code Enforcement Services
Code Enforcement Process

Code inspection process overview

The information is not inclusive of all steps and or actions that can be taken by the City. When possible, contact your code enforcement officer for specific information related to your case.

  1. Complaint is submitted via on-line system or 311 call center. Officers may also initiate cases proactively.
    • Complaints may be made anonymously or contact information can be left if the complainant wishes to be contacted by our department.
    • Complaint-based cases are assigned based on call type and location. Detailed information is available here.
  2. For violations that require an initial inspection, the assigned officer will conduct an inspection for the stated complaint and document any other visible violations. 
If a violation is found:
  1. An attempt to contact the occupant of the property to issue a Notice of Violation (if one is required) or immediately issue an Administrative Citation for violations not requiring a Notice of Violation (e.g., trash and debris). 
  2. If a Notice in Person is not possible, the officer will:
    • post a notice on the property, send a copy via first class mail or certified mail depending on the ordinance requirement. For example, violations of the San Antonio Property Maintenance Code require a minimum ten (10) day Notice of Violation whereas inoperable vehicles require notification via certified mail.
After the required compliance expiration date has passed
  1. A re-inspection is conducted to check for compliance.
  2. If the violation is resolved, the case will be closed.
  3. Failure to resolve a violation may result in a formal filing under one of the following adjudication processes:

NOTE: This process is not inclusive of all steps and or actions that can be taken by the City. In certain circumstances, the City is authorized to abate nuisances immediately. (e.g., cleaning of overgrown yards, removal of trash and debris, towing of inoperable vehicles, demolition of unsafe structures, and the securing of vacant structures). If you are in receipt of a notice, citation or other formal document, more specific information is available here. When possible, contact your code enforcement officer for specific information related to your case.