Department of Communications and Public Affairs



City Service Requests & Information
Dial 311 or 210.207.6000

About the Communications Division

The communications division is the lead communications and media relations department for the City of San Antonio. The division develops information and public awareness campaigns, publishes the City’s Employee and Community newsletters, as well as the City’s Annual Report. Government and Public Affairs also oversees the Open Records Process for the City organization, manages content on the City's website,, oversees all programming for the City’s Public, Education and Government Access channels, including production of City service videos. The communications division also coordinates the City’s biennial Employee and Community survey process.

Government and Public Affairs utilizes radio, television, print, internet and social media to inform residents of important service delivery changes, upcoming events, and recent accomplishments of the City organization. News releases, news conferences and public awareness campaigns are used daily to accomplish this task. The department also responds to inquiries from local, national and international media regarding City services, issues and City officials.


  • Teamwork: We work together to make San Antonio better.
  • Integrity: We model ethical behavior.
  • Innovation: We are driven by continuous improvement.
  • Professionalism: We are qualified, skilled and competent.


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Department of Government & Public Affairs

Email Communications and Public Affairs Visit City of San Antonio on facebook Follow City of San Antonio on twitter City of San Antonio YouTube Videos  City of San Antonio News Releases
City Calendar

City Calendar of Events
The latest information on events around the City. More

City Videos

City Videos
Our YouTube channel features informative, educational and entertaining videos.  More

Behind the Lens

Communications & Public Affairs Dept. videos highlight members of the community. More