City Service Requests & Information
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Published on Friday, November 01, 2013
The City’s newest mobile app, San Antonio 311, is now available. Residents can request City services from anywhere and right from the palms of their hands. The free app, available for Apple and Android mobile devices, including smart phones and tablets, is available for download at the Apple App Store or the Google Play Store for Android devices.
With the San Antonio 311 app, residents can submit service request reports directly to the City of San Antonio for graffiti, junk vehicles, overgrown yards, aggressive or dead animals, pothole repair, damaged garbage and recycle carts and others. With their report submissions, residents can also attach photos, identify a location, and check the status of reports.
In addition to requesting City services through the new mobile app, residents seeking City service requests can utilize several convenient online resources currently available including the 311 online self-service portal and 311 online mapping requests at sanantonio.gov that are accessible 24 hours a day.
More information and instructions on how to use the mobile app are available at sanantonio.gov, and on YouTube.
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