Viewers will hear about city programs and how citizens can get information through the 311 Call Center.
311 is designed to easily connect citizens with specially-trained service representatives.
Make a service request online - it's fast and easy.
With the new 311 Mobile App, residents can submit service requests for various services.
The metrics represent monthly call volume, answer rate, and average wait time.
Connect with the
Share your experience so that we may better serve you.
The City of San Antonio offers online payment options.
Excellence in multi-channel contact centers and best practices for 2015 - 2017.