Department of Communications and Public Affairs
311 Community Link Service Centers



City Service Requests & Information
Dial 311 or 210.207.6000

City service requests at Community Link Service Centers continue at main department offices

Effective Thursday, Sept. 26, 2013 the City’s Community Link Centers at Las Palmas, 803 Castroville Rd., and Valley View, 8523 Blanco Rd., will close and service requests will continue at main City department offices. City services can be requested at the following locations:

Birth/Death Certificates and Shot Records
Vital Records Office, 719 S. Santa Rosa
Office Hours: Monday - Friday, 7:45 a.m. - 5 p.m.
(210) 207-8754 or
- Records are also available at several San Antonio Public Library branch locations. For more information and locations, visit

Police Reports
Last day to request police report from Community Link Centers: Friday, Sept. 20, 2013
Police Department Headquarters, 315 S. Santa Rosa
Office Hours: Monday-Friday, 8 a.m.-4 p.m.
(210) 207-7598 or
- Open Record Requests can be made to acquire a Police report at

Trade and Garage Sale Permits
Cliff Morton Development Services Center, 1901 S. Alamo
Office Hours: Monday-Friday, 7:45 a.m.-4:30 p.m.
(210) 207-1111 or
- Permits can also be purchased at participating H-E-B stores. For locations, visit

Park Reservations
Ron Darner Park Headquarters, 5800 Old Hwy 90 W.
Office Hours: Monday-Friday, 8 a.m.-5 p.m.
(210) 207-7275 or

Municipal Courts Citations
Municipal Courts, 401 S. Frio
Office hours: Monday-Friday, 8 a.m.-5 p.m.
(210) 207-8970 or

  • Residents may also resolve traffic citations by speaking to a judge at one of three interactive video kiosks inside the following H-E-B store locations:
    • 10718 Potranco Rd. (near Loop 1604)
    • 3323 S.E. Military Dr. (near IH 37)
    • 14087 O’Connor Rd. (at Nacogdoches)
  • In addition to requesting City services directly from departments, San Antonio residents seeking to connect with City staff for various City service requests can utilize several convenient resources currently available including online capabilities that are accessible 24 hours a day.

    Connect with the Department of Communications and Public Affairs logo

    Department of Government & Public Affairs

    Email Communications and Public Affairs Visit City of San Antonio on facebook Follow City of San Antonio on twitter City of San Antonio YouTube Videos  City of San Antonio News Releases
    Customer Satisfaction Survey

    Customer Survey
    Share your experience so that we may better serve you. More

    City Online Payments

    City Online Payments
    The City of San Antonio offers online payment options. More

    Citizen Engaged Community

    Excellence in multi-channel contact centers and best practices for 2015 - 2017. More