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E-Mail:
Customer Service Department

Phone:
(210) 207-6000

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Customer Service Department

request a service anytime
City Connect
Online Services

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Frequently Ask Questions

The 311 call center connects citizens with customer service representatives.

Conveniently located customer service centers, open extend hours.

City employees dedicate themselves to their community through public service.

We'll be happy to tailor a speaker's presentation to meet your group's particular interests.

The City of San Antonio is introducing City Connect, Online Services. Make a service request online - it's fast and easy.

This service is available 24 hours a day, 7 days a week and gives citizens an alternative way to make a request for certain city services.

Service requests can also be made by calling 3-1-1 or at Customer Service Center Locations.

Customer Service receives thousands of calls per day!

We've gathered the most frequently asked questions together and made them available to you.

Get your questions answered.