Development Services
Organizational Charts

Office & Location

Development Services Department Map

Cliff Morton Development and Business Services Center
1901 South Alamo Street
San Antonio, TX 78204

Phone:
210.207.1111

Hours:
7:45 am - 4:30 pm (Mon - Fri)
Closed on City Holidays

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Development Services Department Organizational Charts

Dept. Org ChartMichael  Shannon, PE, CBO is the Director of Development Services. Development Services is organized into three main divisions: Land Development, Plan Review, and Field Services, each led by an assistant director. The department also has a Support Services team led by the assistant to the director which provides administrative support for the department. To achieve the goals of the Development Services Department, these divisions work closely together throughout the development process to ensure your overall experience meets your expectations.

Development Services provides organizational charts to showcase all of our employees and their responsibilities. To learn more about our three divisions and to find contact information for staff that can help you, visit their organizational charts.


Land Development Org ChartWithin Development Services, the Land Development Division reviews and approves all master development plans, land plats, tree preservation, infrastructure, traffic impact analysis, and zoning. When you’re ready to start developing property in the City, our Land Development staff will meet with you to guide you through the process.

Land Development is led by Assistant Director Melissa Ramirez. This division has the following sub-teams: Land Entitlements, Engineering and Tree Preservation, Zoning, Policy Administration, and Training & Special Projects. To learn more about these teams and find contact information for staff that can help you, visit their organizational charts.

Land Entitlements Org ChartThe Land Entitlements Section includes both Subdivision and Addressing teams. The Subdivision Team can help with Master Development Plans, Planned Unit Developments, Plats, assist with the processing of Rights Determination, and scheduling items for Planning Commission consideration. In addition, the Addressing Team handles street renaming and addressing residential and non-residential properties.

To find contact information for staff that can help you, visit their organizational chart.

Land Zoning Org ChartThe Zoning Section provides guidance on the zoning and plan amendment process. When you start your project, this section can help you identify the uses allowed on the property based on the specific zoning district and help you verify zoning development requirements.

The Zoning team is also responsible for cases submitted for Board of Adjustment consideration. The Board of Adjustment reviews requests for variances, special exceptions and appeals for development project plans.

To learn more about these teams and find contact information for staff that can help you, visit their organizational chart.

Engineering and Tree Preservation Org ChartThe Engineering and Tree Preservation Section handles the technical reviews of public/private streets, streetlights, traffic improvements, construction inspections, tree preservation/canopy permits, sidewalk, and other administrative processes.

You can contact our Engineering and Tree Preservation Section for any questions regarding the tree preservation and street construction of a development project. The goal of this section is to make sure you address any impact to the neighborhood or community surrounding your project.

To find contact information for staff that can help you, visit their organizational chart.

Policy Admin Org ChartThe Policy Administration Team assists and manages the Unified Development Code, Technical Advisory Committee, SEP-HCP, Military Liaisons, Rights Determinations, Tree Permit Rights Verification, Council Consideration Requests, Rule Interpretation Decisions, Annexation Liaisons, State and Federal Legislature items, Interlocal Agreements, Memos of Understanding, Information Bulletins, and all other Policy or Code related items within the department.

To find contact information for staff that can help you, visit their organizational chart.

Plan Review Division Org ChartWithin Development Services, the Plan Review Division wants to make your permitting process as efficient and easy to navigate as possible. Whether you are a resident improving your home, a small business owner starting a new venture, or a commercial entity ready to expand, we are ready to walk you step-by-step through the plan review and permitting process.

Plan Review is led by Assistant Director Terry Kannawin. This division has two sub-department teams: Plan Review and Customer Advocate. To learn more about these teams and find contact information for staff that can help you, visit their organizational charts.

Plan Review Section Org ChartThe Plan Review team works with you to make sure your building plans comply with the City’s requirements, particularly building codes and the Unified Development Code. Development Services reviews building plans for zoning, fire, building, electrical, mechanical, plumbing, traffic, tree, landscape and irrigation. Since City Development involves reviews by other City departments and outside agencies, the Plan Review Section coordinates those reviews.

To learn more about these teams and find contact information for staff that can help you, visit their organizational chart.

Customer Advocate Division Org ChartThe Customer Advocate team wants you to have the best customer experience possible when working with Development Services. The Call Center answers the department’s main telephone lines, directing you to the proper staff person to help you and answering any questions you have about your development project.

When you are ready to submit your building plans to develop your commercial project, you will work closely with our Commercial Intake team. This team will check your commercial building application and all your supporting documentation to make sure you included all of the required information so as not to delay approval of your project. After they determine your submittal package is complete, they will forward your plans to the various plans examiners for their review.

The Permits/Licenses/Certificates of Occupancy Section helps homeowners and licensed contractors receive the right permits for their proposed projects. Permits are required for projects from room additions to foundation repairs and building a new home. After you receive approval of all of the required inspections for your building project, this team will issue your certificate of occupancy and will send a notice of utility release to CPS Energy, allowing you to establish service with CPS Energy.  

To learn more about these teams and find contact information for staff that can help you, visit their organizational chart.

Within Development Services, the Field Services Division wants to make your inspection process as efficient and easy to navigate as possible. Whether you are a resident improving your home, a small business owner starting a new venture, or a commercial entity ready to expand, we will work with you to ensure that buildings, structures, and building service equipment are constructed or installed according to the minimum standards set forth in the building-related codes adopted by San Antonio.

Field Services is led by Interim Assistant Director Amin Tohmaz, PE.This division has two sub-teams: Building Inspections and Code Enforcement. To learn more about these teams and find contact information for staff that can help you, visit their organizational charts.

Building Inspections Org ChartWithin the Field Services team, the Building Inspections Section handles all inspections required for your building permits on private or public property:

  • Residential and Commercial Building
  • Electrical
  • Mechanical
  • Plumbing
  • Signs and Billboards
  • Public School Districts

To learn more about these sections and find contact information for staff that can help you, visit their organizational charts.

Code Enforcement Org ChartWithin the Field Services Division, the Code Enforcement team helps make sure that property is maintained in the City of San Antonio. We have more than 100 code enforcement officers assigned throughout the City. For more information on the coverage area for each of the field units, visit the Code Enforcement section.

To learn more about these sections and find contact information for staff that can help you, visit their organizational chart.

Special Units Org ChartThe Field Services Division, Code Enforcement team also has a Special Units Section that ensures City of San Antonio residents are safe, properties are maintained and is also dedicated to preserving the beauty of our City. The Section consists of the following teams: Neighborhood Enhancement, Graffiti Abatement, Zoning and Permitting, Boarding Homes, Building Standards Board Support Unit, and operational staff that support Code Enforcement.

To locate contact information for staff that can help you, visit their organizational chart.

The Support Services team is comprised of administrative staff responsible for providing support across the Development Services Department (DSD) in the areas of Fiscal Services, Public Relations, Training and Special Projects.  The team helps not only with providing support to our internal customers, DSD staff, but external customers as well.  DSD works with a number of external committees, stakeholder groups and contractors.  In addition to media requests, this team helps support DSD's outreach to the community through the use of social media to increase the public's knowledge of zoning, building codes and code enforcement.  Some of the major projects associated with this team include training, open records requests, performance measures and the coordination of the annual budget process which entails estimating and forecasting trends based on valuations, permit activity and code enforcement violations.

Support Services, a new division created in 2017, is led by Alma Martinez-Jimenez, Assistant to the Director.