Visitors to the San Antonio International Airport are now being greeted by a new breed of volunteers. The Airport recently introduced the Pups and Planes program, which aims to de-stress passengers, bring comfort and happiness, and assist visitors as they navigate through the airport.
As one of the few such programs in the United States and the first of its kind in Texas, Airport officials launched the program in anticipation of the upcoming busy holiday travel season.
“Traveling can sometimes create stress and anxiety so the Pups and Planes program is a great opportunity to improve and enhance the customer’s experience,” said Aviation Director Frank Miller. “These furry, four-legged volunteers are a great addition to our airport customer service team.”
San Antonio International is partnering with Therapy Dogs, Inc and Delta Pet Partners of San Antonio on the Pups and Planes program. Volunteers and their pups will roam through the terminals and visit with passengers awaiting flights. Each dog was tested and registered to be part of the Pups and Planes program. Part of the airport’s Ambassador Program, volunteers and their pups will work as teams on rotating schedules. Pups include: QT the Golden Retriever, Saxon the Pug, Travis the Doberman Pinscher, Gracie the West Highland white terrier and Whiskers and Buddy, mix breed pups. There are 5 pups in the program with more to come. The pups will be easily identifiable with a blue kerchief around their neck.