111 Soledad St., 4th, 5th, 10th and 11th floors
San Antonio, TX 78205
PO Box 839966
San Antonio, TX 78283-3966
Monday - Friday, 7:45 am - 4:30 pm Central Time
Welcome to the Workers' Compensation Section
The Risk Management Division
The City of San Antonio Workers’ Compensation Program provides
reasonable and necessary medical and income benefits to employees injured
while on the job. Workers’ Compensation is
not health insurance. It
does not compensate you for loss or damage of your personal property. For more information, refer to
Administrative Directive 4.84 (PDF)
You must immediately notify your supervisor in the event of an on-the-job
injury or illness.
Failure to report an injury (or appearance of an illness) within 30
days may cause your claim to be denied.
The employee is entitled to reasonable and necessary healthcare that:
Light Duty Program
The Light Duty Program is designed to assist all full-time, permanent
employees return to their previous position following an on-the-job
injury or illness. For more information, refer to AD
Employer’s First Report of Injury or Illness (DWC
1) must be
completed by the employee’s immediate supervisor and submitted
to the department’s Human Resource Specialist within 24 hours
of the injury or illness.
Wage Statement (DWC 3 (WordDoc) ) must be completed for all employees who experience
lost time of one day or more. The form should be e-mailed to email@example.com.
Supplemental Report of Injury or Illness (DWC
6 (WordDoc) ) accounts for any period
of time lost from work for which the injured worker might be entitled
to Workers’ Compensation benefits. It also serves as written
notice of an employee's return to work after a period of temporary
disability and any changes in work status. The form should be
e-mailed to firstname.lastname@example.org.
The City’s Office of Risk Management Division is ultimately responsible
for each claim. However, we utilize the services of TRISTAR Risk Management Services, a third-party administrator, to investigate, evaluate, and administer
benefits directly to the claimants. If you have any questions
or concerns relating to a specific claim, first contact TRISTAR Risk Management Services directly at (210) 404-0400.
Useful Links (For City Employees Only):
DWC 3 (WordDoc)
DWC 6 (WordDoc)
DWC 73 (PDF)
Supervisor Report of Injury/Illness (pdf)