Welcome to the Information Technology Services Web Site

The Information Technology Services Department is dedicated to providing secure, reliable and responsive enterprise-level technology and business solutions that facilitate and enhance the City’s effectiveness in serving the citizens of San Antonio.

ITSD Service Lines

Enterprise Applications

Enterprise Infrastructure

Public Safety Technology

IT Customer Relations

Key Accomplishments

- Servers converted to virtualization
- Sites on Fiber
- E-Forms
- PC replacements
- Help Desk calls
- Sites updated with modern network and phones
- Mainframe replacement systems started
- Project Inventory
- Key Projects Delivered
    - SAP PM (Work Order Management)-
      Facilities
    - E-Citation
    - E-Warrant

Historical Accomplishments

Established trust amongst the organization

Rebuilt core foundation of standardized infrastructure

Established project intake process and fundamental standards

Built a transitional plan that including funding requirements

Changed the IT philosophy from silo to service