Public Information Office

General Information

The Public Information Office (PIO) is responsible for managing the ebb and flow of information both to the general public and to the SAFD Family. The primary function of the PIO Office is to bridge information to the media concerning SAFD roles and responsibilities in the community.

For San Antonio Citizens and Community Groups
  • Arranging on-site demos of fire engines, equipment and department operations.
  • Arranging for speaking engagements by SAFD personnel.
  • Arranging tours of fire department stations and other facilities.
  • Arranging SAFD participation in health fairs, safety days or other community activities promoting safety.
  • Facilitating Open Record/Freedom of Information Act (FOIA) Requests.
For Members of the News Media
  • Providing information about department activities and operations.
  • Conducting media interviews for television, radio and print.
  • Facilitating Open Record/Freedom of Information Act (FOIA) Requests
For other Fire Departments or Outside Agencies
  • Providing general information related to SAFD operations, resources and other department functions.

All Open Record/Freedom of Information Act requests should be submitted online.

Questions about requests can be directed to the SAFD Public Information Office.


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