E.A.S.E., Educate, Assist, Support & Empower, is a program within the San Antonio Police Department that provides access to police services for persons who are deaf and hard of hearing (DHH). By working with local ASL (American Sign Language) interpretation services, and training officers in handling DHH persons, we seek to provide better communication services for victims. E.A.S.E. began by coordinating with on-site ASL interpreters. In the past, when DHH persons were involved in police matters, an on-site interpreter was requested through SAPD Dispatch. In 2004, a program was developed through Deaf Link to offer internet-based video interpretation services at all SAPD substations and at SAPD Headquarters. This 3-way videoconferencing system allows a qualified ASL interpreter to interpret what a DHH person is communicating by using sign language. The interpreter can also translate questions from an officer into sign language. SAPD offers both on-site interpreters and video interpretation services for victims who are deaf and hard of hearing. To learn more about E.A.S.E., please call (210)207-2135

LOCATIONS FOR ASL SERVICES If deaf or hard of hearing, please visit any SAPD Substation or SAPD Headquarters for ASL interpretation and assistance: Eastside: EAST Substation, 3636 E. Houston, SA, TX 78219 Tel: 207-7781 Westside: WEST Substation, 7000 Culebra, SA, TX 78238 Tel: 207-7420 Southside: SOUTH Substation, 711 W. Mayfield, SA, TX 78211 Tel: 207-8292 Northwest: PRUE Substation, 5020 Prue Rd., SA, TX 78240 Tel: 207-7425 Northeast: NORTH Substation, 13030 Jones-Maltsberger, SA, TX 78247 Tel: 207-8126 Downtown: CENTRAL Substation, 515 S. Frio, SA, TX 78207 Tel: 207-7410 Downtown: SAPD HEADQUARTERS, 214 W. Nueva, SA, TX 78207 Tel: 207-7610