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PLEASE NOTE: These are CALLS FOR SERVICE, NOT Lists of Neighborhood Crimes or Crime Reports. For more specific Crime Data, please contact the SAPD Records Office for a "Crime Survey" SAPD RECORDS OFFICE, or contact the SAFFE Unit in the SAPD Substation that serves your neighborhood.


We have implemented a temporary solution for Calls for Service after January 2011. Please go to:
CALLS FOR SERVICE LISTS

WHAT ARE THESE "REPORTS"?
GEOGRAPHICAL AREAS OF REPORTS
GETTING YOUR NEIGHBORHOOD LISTED
DOWNLOADING OR PRINTING REPORTS

WHAT ARE THESE REPORTS OF "NEIGHBORHOOD CALLS FOR SERVICE"?
CALLS, NOT CRIMES : Neighborhood "Calls for Service Reports" (formerly and incorrectly called Neighborhood "Crime" Reports, a title that has caused confusion) are NOT a list of "crimes" that have occurred in the neighborhood. Instead, they are a list of the "calls for service" or "dispatched police calls" reflecting each time someone called the police for service.
In most areas, 100 "calls for service" will result in an officer taking approximately 10 "offense reports" for serious crimes (UCR Part I Crimes: Homicide, Sexual Assault, Robbery, Assault, Burglary, Theft, Vehicle Theft), and another 10-20 reports for crimes such as graffiti, gambling, curfew violations, etc. The remaining calls are usually for non-crime issues, such as false burglar alarms, cat-in-tree, police assisting public, information requests, and so on.
CALLS ARE TITLED AS DISPATCHED : Calls are titled as they are called in and dispatched. For example, a call may be dispatched as a "robbery", as called in by a citizen, but later the officer finds it is a "burglary." This would be listed in the Calls for Service report as a "robbery" (how it was called in and dispatched, even though it was actually a burglary).
MULTIPLE CALLS : Multiple listings do not always mean multiple crimes. A Neighborhood Report may list three "robberies" at the same location, same date, same time. In fact, there may only have been one robbery, but three separate calls to the police reporting it.
MISCELLANEOUS CALLS : Many calls are isted as "miscellaneous." These could be any of the following:
  • Caller did not describe specific crime; just wanted the police.
  • Traffic calls or stops.
  • Calls for loud music or general disturbance.
  • Really miscellaneous calls (barking dog, trash in road, etc., etc…)
  • Also: Sexual assault calls are not specifically listed (because calls are listed by specific addresses).
  • DATE LISTS AVAILABLE : PLEASE NOTE: Data for the Neighborhood Calls for Service Reports is updated on the SAPD Internet Homepage by the 5th of each month. (Your neighborhood's report for January, 2010 is available by FEBRUARY 5th, 2010.)
    ANNUAL CRIME DATA CITY WIDE : If you want to view information on San Antonio Crime Data (a summary of crimes committed and reported to date, compared with previous year), please go to the 1997-2010 UCR (Uniform Crime Reports).

    For more specific Crime Data, please contact the SAPD Records Office, or your SAFFE Unit.


    WHAT GEOGRAPHICAL AREAS ARE INCLUDED IN THE REPORTS?
    NEIGHBORHOOD NAME ON LISTINGS :
    The "Neighborhood name" under which each Calls for Service Report is listed is the name given to the Police Department when a request is made to include this particular area in the Neighborhood Calls for Service Reports listing.
    STREETS INCLUDED IN REPORT : The "area" (the streets included in the report)are all those streets that fall within the "Official Reporting Area" in which the neighborhood is located.
    EXTRA STREETS IN REPORT :
    Please NOTE:
  • Many Reporting Areas are larger than a single neighborhood. In those cases the listing will include police calls not only to those streets actually within the neighborhood boundaries, but also to other streets within the Reporting Area but not in the neighborhood. Readers may just ignore the streets that are not actually in their neighborhood, or see them as "comparisons" to their streets.
  • In some cases a Reporting Area may be divided into two neighborhoods, both of which want their own Neighborhood Report. In those cases, each neighborhood will have its own report, captioned by its own name, but the listing of calls will be the same in both reports. (Again, each report will contain all the calls within that Reporting Area.)

  • DOWNLOADING THE NEIGHBORHOOD REPORTS

    You may want to print these directions and keep them by your computer. VIEWING REPORTS : To VIEW the Neighborhood Calls for Service Report for your neighborhood, click on the "Go To Neighborhood Calls for Service" option on this page, select 001 as the report you want, locate your neighborhood from the list and click on its number, enter MONTH (MM) and YEAR (YYYY) (ignore DD), then SUBMIT. This will call up your neighborhood's report for that month.
    PRINTING REPORTS : To PRINT copies of the Neighborhood Calls for Service Reports, just click PRINT. (Neighborhoods whose reports cover several pages will have to print each page separately, after clicking "NEXT PAGE" at the end of each fifty entries of the report.)
    EDITING REPORTS : To EDIT the reports (to change the spacing between lines; take out streets that do not really belong in your neighborhood; rearrange the listings in a more reader-friendly way; etc.) it is necessary to first SAVE the report to a word processing file and format, then it can be manipulated and edited at will. There are two ways to do this:

    1. SAVE EACH PAGE AS A SEPARATE FILE. (This is for computers that do not have large amounts of RAM memory.)
    TO DO THIS:
    (a). Bring page 1 of the report up on the screen
    (b). Do FILE, SAVE AS
    (c). Select the target drive (depending on your computer)
    (d). Select FILE NAME = type: filename.txt
    (e). Select SAVE AS TYPE = Plain text [*.txt]
    (f). Save the file. Then click to the "next page" of the report. Repeat process, naming the next file "filename2.txt"… and the next "filename3.txt" … and so on.
    (g). It will be necessary to do this for EACH PAGE of the Report.
    (h). You can later combine them into one file or folder, if desired.

    2. CUT & PASTE INTO ONE FILE. (For computers that have sufficient RAM memory.)
    TO DO THIS:
    (a). Bring page 1 of report up on the screen
    (b). Open up your word processing program in a second window
    (c). Highlight all of page 1, press keys Ctrl C (to copy) (or click on COPY)
    (d). Access window with word processing screen, place cursor at top, then press keys Ctrl V (to paste) (or click on PASTE)
    (e). Move back to reports, go to page 2, highlight, press Ctrl C
    (f). Access word processing screen, place cursor at end of previously copied reports, press keys Ctrl V to copy p. 2 right after p. 1.
    (g). Repeat with p. 3, p.4, etc.
    (h). This will produce a continuous document of all pages.
    (i). Save and Edit as desired.
    (j). In both cases, you may change font of saved reports to COURIER to make the columns line up properly.


    GETTING YOUR NEIGHBORHOOD'S CALLS FOR SERVICE REPORTS ON THE INTERNET

    If your neighborhood is not included in the Neighborhood Calls for Service Reports list, how can you get on this list?

    REQUEST THROUGH YOUR SUBSTATION SAFFE OFFICE : A neighborhood can have its report listed by making a request to the SAFFE office or Crime Prevention Specialist at the SAPD substation that serves that neighborhood.
    PROVIDE A MAP : It is necessary to include a good map of the neighborhood with the request, so the SAFFE officer or Crime Prevention Specialist at the substation can identify which Reporting Area(s) include your neighborhood.
    REVIEW AND POSTING : Each request will be reviewed by the substation commander and sent to Research & Planning. Research & Planning and ISD will then create a listing on the Internet, in a file captioned by the neighborhood’s name, of the police calls to the "Reporting Area(s)" in which that neighborhood is located.

    Content of Reports Geographical Areas of Reports
    Getting Your Neighborhood Listed Downloading Reports


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