The City’s Pothole Repair Program, managed by the Transportation & Capital Improvements Department, (TCI) has gone through many changes over the last couple of years that has led to improvements in customer service, increased productivity, and reduced operational costs. While the management team is still working to drive process changes and refinements, the changes made to date are note-worthy.
In Fiscal Year 2017 (October 1, 2016 to September 30, 2017), our Pothole Patrol crews repaired over 75,000 potholes, a 155% increase from 2015! Of the 75,000 potholes reported in Fiscal Year 2017, only 15 percent were actually reported by residents.
We are ready to serve you fast and efficiently, but we need your help! You drive, walk and ride on our streets each day. Help us keep our roadways free of potholes; report them to 311 as soon as you find them! The more potholes you report, the more potholes we can repair.