DISABILITY ETIQUETTE HANDBOOK

Revised and Updated 8/2000

The City of San Antonio, Texas and the Disability Advisory Committee have prepared this Disability Etiquette Handbook to enhance opportunities for persons with disabilities to pursue their careers and independent lifestyles.

The Disability Etiquette Handbook is yet another step toward making San Antonio one of the most accessible cities in the nation. It contains information that can help make San Antonio a better place for all who visit, live and work here.

  The Disability Etiquette Handbook will be featured in the third edition of the Encyclopedia of Special Education edited by C.R. Reynolds and E. Fletcher-Janzen and published by John Wiley & Sons.  

This site was awarded a Times Pick by the Los Angeles Times on 12/29/97.
                              

Table of Contents

People with Disabilities Americans with Disabilities Act Title I Employment Title II State and Local governments Title III Public Accommodations Title IV Telecommunications Relay Services Reasonable Accommodation in the Work Place Reception Etiquette Service Animals Preparing for Sign Language Interpreters Conversational Etiquette Interview Scheduling Etiquette Interviewing Technique Etiquette Interviewing Courtesies for Effective Communication Do & Don'ts Key Agencies/Organizations Glossary of Acceptable Terms ADA Barrier Removal a Tax Credit Helpful Disability Access Office Publications & Guides

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