Animal Care Services enforcement division is responsible for protecting the health and safety of the citizens and their pets in the City of San Antonio.
Animal Care Officers provide a variety of services to the citizens of the City of San Antonio including:
One of the primary missions of Animal Care Services is rabies prevention. ACS has a dedicated staff of Animal Care Officers whose main focus is investigating biting animals. Texas state law requires that every animal bite or scratch must be reported. These animal bites can be reported 24 hours a day, 365 days a year. Click here for additional information regarding animal bites.
Cruelty to animals is a serious offense. Cruelty comes in many forms such as an animal not having food, water or shelter to an animal being locked in a hot car or an animal being beaten or tortured in some way. Animal Care Services rely on good neighbors to report these acts of cruelty. If you witness an act of cruelty, please call 311 and make a detailed report including your call back number so we may get more information if needed. You can remain anonymous if you wish, but it's important you provide 311 representatives with as much information as possible. An Animal Cruelty Investigator will move forward with a case if cruelty or neglect can be legally proved.
Every citizen of the City of San Antonio wants to be a responsible pet owner. Listed below are a few common sense rules that each pet owner needs to follow to become a responsible pet owner.
Dial 311 to report all animal related concerns. A call for service will be started and your request will be dispatched to the appropriate division.