Through combined federal (Community Services Block Grant), utility (CPS Energy and SAWS), and general fund dollars, the Department of Community Initiatives, Basic Needs office provides emergency assistance and case management to families of San Antonio and Bexar County. Assistance is provided one time in a 12 month period.
Standard Requirements for all program assistance:
· Meet income eligibility of 125% or below of Federal Poverty Level.
· Must meet one of the following priority categories:
o Senior 60 years of age and older.
o Documented Disabled.
o Families with children 3 years of age or younger.
o Registered Critical Care Customers with CPS.
Services provided by Basic Needs include :
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Emergency Rental Assistance
- This service assists individuals or families who have received a late notice or an eviction notice.
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San Antonio Water Systems (SAWS) Program
- The City of San Antonio and SAWS jointly administer Project Agua. Project Agua is available to assist qualifying ratepayers restore SAWS services or prevent imminent disconnection from SAWS services.
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CPS Energy (CPS) Programs
- The Winter Assistance Relief Mobilization (WARM) and Residential Energy Assistance Programs (REAP) are designed to assist CPS Energy customers in San Antonio and Bexar County with a maximum assistance of $150.
- Solid Waste Fee Reimbursement Program ( $24 credit )
For convenience, we have centers in key locations throughout the community.
LOCATIONS
For an appointment call (210) 207 7830