EMERGENCY RENTAL ASSISTANCE
- Basic eligibility for rental assistance includes:
- Demonstrated crisis in the last 30-60 days.
- Documented income to demonstrate ability to pay future rent.
- Late notice or Notice to Vacate.
- A current lease for the property for at least six months
- Meet federal income guidelines.
- Landlord must be willing to work with program.
Assistance amount varies on a case by case basis and availability of funding.
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Account must be in
applicant’s or spouse’s name.
Funds may not be used to pay for illegal usage, returned check fees, reconnection fees or deposits (unless customers’ homeless and establishing a first time account).
PROJECT AGUA – Funding SAWS:
Eligibility includes:
- Meet income guidelines.
- SAWS customer
- Account must be in the applicants name or spouse’s name.
- Must make a co-payment determined by SAWS and the caseworker.
Water Assistance - Funding: ESG, COSA (city limits) and CSBG
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Must be a SAWS or Bexar Met customer
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Account must be in applicant's name.
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Must be able to demonstrate a crisis occurred in the past 60 days.
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Must have documented income.
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Must have a disconnect/late notice.
PLUMBERS to PEOPLE PROGRAM: This collaborative effort between the City of San Antonio, San Antonio Water Systems, the Association of Plumbing, Heating and Cooling Contractors (PHCC) and the Association of Plumbing Distributors assists low-income families with needed “clean-water” plumbing repairs. By fixing small repairs (leaks, faulty fixtures, etc.) in a timely manner, families are able to avoid more costly repairs, thereby conserving water. SAWS will fix leaks but will not cover cost of any associated work.
Eligibility includes:
- SAWS customer
- Proof of home ownership
- Meet income guidelines
- Account must be in the applicant’s or spouse’s name
AFFORDABILITY DISCOUNT PROGRAM: Administered jointly by the City of San Antonio and SAWS, this program offers monthly discounts to eligible ratepayers, meeting the income guidelines.
- Must re-certify every other year
- Must complete Affordability Discount Program Application
- Standard monthly assistance can range from $3.15 to $8.40 based on household income and family size.
AFFORDABILITY DISCOUNT FORMS: English *** Español