Services
| Fair Housing Program | Housing Counseling Program | |
| Investigative | Major Components | |
| Responses to Inquiries | Tenant/Landlord Dispute Resolution | |
| Investigate Complaints | First-time Homebuyer Education | |
| Interview Complainants/Respondents | Default Mortgage Counseling | |
| Conciliation/Resolution | Mortgage
Assistance (ESG-homeless prevention funded) |
|
| HUD Referrals | Reverse Mortgages | |
| Information Acknowledgements | Housing Need | |
| Homeowners (mortgage paid off) | ||
| Monitoring | Mortgagors (own property covered by mortgage) |
|
| Request for Voluntary Compliance | Potential
Mortgagors (want to purchase housing) |
|
| Voluntary Compliance Agreements | Renters (occupy rental property) | |
| Compliance Investigations | Potential Renters (want to rent housing) | |
| Monitor Advertisements | Homeless | |
| Check plans/inspect construction for compliance | Other | |
| Number of units checked/inspected for compliance | Results of Counseling | |
| Technical assistance provided to housing professional | Obtained a Home Equity Loan | |
| Information/Outreach/Education | Brought mortgage current | |
| Flier Distribution/Educational Materials | Secured forbearance agreement | |
| Informational Letters | Executed a deed-in-lieu | |
| Media Contacts | Sold property | |
| Disseminate Fair Housing Handbook | Foreclosed mortgage | |
| Referrals | Rented alternative housing | |
| Apartment Visits | Purchased housing | |
| Presentations | Decided not to purchase | |
| Marketing | Occupied transitional housing | |
| Printed/Non-Printed Advertisements | Occupied emergency shelter | |
| Training Workshops | Occupied
permanent housing for elderly/disabled |
|
| Housing Industry Associations | Entered public housing |
|
PROGRAM MANAGER |
|
1325 N. Flores #114 |
|
City of San Antonio |