Human Resources Department
FAQs

Contact HR Customer Service  

Mailing Address
P.O. Box 839966
San Antonio, TX 78283-3966

Physical Address
Riverview Towers Building
111 Soledad, Suite 100
San Antonio, TX 78205

Phone
210.207.8705

Hours
Monday - Friday
7:45 a.m. - 4:30 p.m.

Contact HR Customer Service Contact HR Customer Service

FAQs

Application FAQs

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To be considered for any of the available civilian part-time, full-time, or temporary positions with the City of San Antonio, you will need to complete the online application found at the Career Center. Once there, you will go through a series of confirmation screens and links in order to create an account. Please allow 30 minutes to create your account. You should have all documentation, such as your work history and resume, ready to input. There may also be other questionnaires to answer. Specific instructions regarding how to create an account and complete your application.

If you experience a problem or have any questions about the online process, call the Customer Support Help Desk at 1.877. 204.4442 or 310.469.0515 (8:00 a.m. - 8:00 p.m., CST, Monday - Friday).

There are several ways to access the Career Center

  • Computers are available in the lobby of the Human Resources Department for applicants to use. We are located in downtown San Antonio at 111 Soledad, Suite 100, and the computers are available from 8:00 a.m. to 4:30 p.m., Monday through Friday. 
  • You can also use the computers available at all of the San Antonio Public Libraries
  • Use a friend or family member's computer.

If you forgot your username and password or encounter technical problems while applying for a job online, please contact the Customer Support line at 1.877.204.4442 or 310.469.0515 (8:00 a.m. - 8:00 p.m., CST, Monday - Friday).

To check the status of your application, visit Career Center and click on the "Sign-In & Check Status" button to log into your account.

Once your application has been submitted, changes may not be made to that application; however, you may edit, update and/or make changes to your application before submitting it for any future positions.

Once a closing date has passed, applications will not be accepted or considered. Please continue to visit the website and apply for new positions as they become available. You may also want to complete a Job Interest Card.

If your qualifications meet those posted for the position, your information will be sent to the hiring authority/department for further review. 

If you do not qualify for a position that you have applied for, you will be notified. You can contact the Human Resources Analyst who sent you the notification by calling 210.207.8705.

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