WELCOME TO THE WORKERS’ COMPENSATION SECTION
THE OFFICE OF RISK MANAGEMENT DIVISION
P.O. Box 839966
San Antonio, TX 78283-3966
Telephone: (210) 207-2015

The City of San Antonio Workers’ Compensation Program provides reasonable and necessary medical and income benefits to employees injured while on the job. Workers’ Compensation is not health insurance.  It does not compensate you for loss or damage of your personal property.
( Administrative Directive 4.84) 

Reporting an Injury

You must immediately notify your supervisor in the event of an on-the-job injury or illness.    
Failure to report an injury (or appearance of an illness) within 30 days may cause your claim to be denied.

The employee is entitled to reasonable and necessary healthcare that:

• Treats the related injury;  
• Promotes recovery; and
• Helps the employee return to normal job functions.

Light Duty Program
The Light Duty Program is designed to assist all full-time, permanent employees return to their previous position following an on-the-job injury or illness.  (Link to AD 4.37)

Employer’s First Report of Injury or Illness (DWC 1) must be completed by the employee’s immediate supervisor and submitted to the department’s Human Resource Specialist within 24 hours of the injury or illness. 

Wage Statement (DWC 3) must be completed for all employees who experience lost time of one day or more.  The form should be e-mailed to hrworkers.comp@sanantonio.gov.   

Supplemental Report of Injury or Illness (DWC 6) accounts for any period of time lost from work for which the injured worker might be entitled to Workers’ Compensation benefits.  It also serves as written notice of an employee's return to work after a period of temporary disability and any changes in work status.  The form should be e-mailed to hrworkers.comp@sanantonio.gov. 

The City’s Office of Risk Management Division is ultimately responsible for each claim.  However, we utilize the services of TRISTAR Risk Management Services, a third-party administrator, to investigate, evaluate, and administer benefits directly to the claimants.  If you have any questions or concerns relating to a specific claim, we suggest you first contact TRISTAR Risk Management Services directly at (210) 404-0400.   

Useful Links: (For City Employees Only)