Customer Relations

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Customer Relations provides support for all IT customer facing functions.











Oversees:

  • -- IT Financials and Budget
  • -- IT Portfolio and Project Management
  • -- Mobile Devices Deployment & Support
  • -- PC Replacements - Non-general Fund
  • -- Service Desk/Help Desk
  • -- IT Technicians
  • -- IT Business Administrations
  • -- IT Contracts

Projects

  • 9 current major projects
  • Key Projects
    • -- Service & Help Desk Software
    • -- IT Assessment (Human Capital Management)
    • -- IT Portfolio Management Portal
    • -- ORR Management Software
    • -- PC Replacements - General Fund
    • -- PC Replacements - Non-general Fund
    • -- PMO Build Out
    • -- Portfolio Management Software
    • -- Telco Billing Review