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Hotlines

Arson: 210-227-FIRE (3473)

SA Crime Stoppers:
224-STOP (7867)

Poison Control Center
800-222-1222







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EMS Compliment or Compliant Form

The EMS Division is committed to providing the best possible emergency medical care. Please use this online form to give us your feedback on any EMS encounters you have had – OR you can also call the EMS Administrative Offices at (210) 207-7525 between the hours of 8:00 AM and 4:30 PM CST.

For billing questions or complaints: call the EMS billing department at (210) 227-7252 between 8:00 AM and 5:00 PM CST.

Please provide the following information:
Patient Name:
Person Submitting this Form:
Relationship to Patient:
Patient’s Street Address:
City & State:
Zip:
Date of EMS service:
Time of EMS service:
Paramedics Names: (if known)
EMS Unit Number:(if known)
Hospital Transported To:(if known)
Police Dept. Case Number: (if traffic accident was involved)
Type of Compliment:

- OR -
Type of Complaint:

Description of your Compliment or Complaint:
   
  

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