Human Services

The Human Services Section is involved in every aspect of an employee’s career, from the time they are first considered for hire until they separate or retire from the department. It is divided into the following functional areas: Training Health and Safety Personnel Services Recruiting Office Payroll Applicant Processing The goal is to provide the highest quality service possible for both internal and external customers of the department. Recruiting Office—through media advertising, attendance at career days, and speaking engagements at churches, schools and military bases, the Recruiting office is responsible for attracting candidates that meet the department’s high standards. CONTACT NUMBERS Phone: (210) 207-8427 Fax: (210) 207-6358 Applicant Processing Office—manages all activities required in the processing of potential Fire Cadet applicants, including the application of testing and hiring standards. CONTACT NUMBERS Phone: (210) 207-8427 Fax: (210) 207-6358 Personnel Services Office—manages workers compensation claims, modified and light duty assignments, Family Medical Leave benefits, the tuition reimbursement program, personnel transfers, promotions, civilian employee personnel administration, records management, the processing of grievances, and open records requests. CONTACT NUMBERS Phone: (210) 207-8587 Fax: (210) 207-8376 HR Resources for SAFD Employees Payroll Office—responsible for every aspect of payroll administration for over 1,600 uniform and civilian employees. Duties include payroll record management, payroll data research and analysis, and the identification and reconciliation of payroll related issues. CONTACT NUMBERS Phone: (210) 207-7958 Fax: (210) 207-2729

2007 SAFD Personnel Breakdown by Race African American 5.19% Asian 0.61% Hispanic 45.96% Native American 0.40% Caucasian 46.77% Other 1.08% 2007 SAFD Personnel Breakdown by Gender Male 96.03% Female 3.97%