San Antonio Fire Department

Links
About EMS Billing SAFD Privacy Notice Access Medical Info. Policy Patient Authorization for Disclosure of Health Information

Hotlines

Arson: 210-227-FIRE (3473)

SA Crime Stoppers:
224-STOP (7867)

Poison Control Center
800-222-1222

Ordering Fire & EMS Reports

Both Fire Incident Reports and EMS Billing Reports are available through the SAFD. Here’s the steps to follow:

For Fire Incident Reports

Fees for EMS Supplies or Medications

Order the report by calling the Fire Prevention Offices at (210) 207-8410 between 8:00 AM and 4:30 PM Central Standard Time (CST). The report can then be mailed or picked up within two working days.
Reports can also be requested through the mail by sending a letter to:

SAFD Fire Prevention
1901 S. Alamo
San Antonio, TX 78204

The report can then be mailed or picked up within two working days.
Reports can also be requested in person at the Fire Prevention Offices at 1901 S. Alamo, and are typically ready within 30 minutes. Driving directions to the Fire Prevention Offices from Google
To generate a report, you must supply the following information to the Fire Prevention Office:
- Date of the fire.
- Physical address of the location of the fire.
- The address the report is to be mailed to, if you are choosing that delivery method.
There is no charge for a single copy of a Fire Incident Report. Fees may apply for multiple copies. You will be advised of any costs prior to creation of the reports.
Please Note: Requests for a Fire Incident Report that involve a fatality are forwarded to SAFD’s Human Services Section for additional review and handling. In such cases, Human Services will follow up with the requestor accordingly.

Pre-order the report by calling the EMS Administrative Offices at (210) 207-7525 between 8:00 AM and 4:30 PM Central Standard Time (CST).
Have the following information ready to give to the EMS Administrative Office:
- Patient’s name.
- Patient’s social security number.
- Date, time, and location of the service.
- Requestor’s name and contact information.
Reports cost $4.55 each (cash or check) and are typically ready within 10 business days.
If picking up the report:
- Reports can be picked up at the SAFD Headquarters building between 8:00AM and 4:30PM CST. Directions to SAFD Headquarters from Google.
- If you are the patient listed on the report, you will need to show a picture ID.
- If you are not the patient listed on the report, you will need to show either a valid “Power of Attorney” document or a signed Patient Authorization for Disclosure of Health Information (PDF) form.

If having the report mailed:

Complete the Patient Authorization for Disclosure of Health Information (PDF) form.

Mail the form, along with a copy of your picture ID, the $4.55 records fee, and a self-addressed and stamped envelope to:

EMS Division
115 Auditorium Circle
San Antonio, TX 78205

For questions about EMS billing reports, call the EMS billing department at (210) 227-7252 between 8:00 AM and 5:00 PM CST.

Official Website of the City of San Antonio
San Antonio Fire Department