City Of San Antonio Alarm Ordinance
Section 25, Chapter IV of the Code of the City of San Antonio states that all alarm system users are required to have an alarm permit upon activation of the alarm system. U.S. Government, State, City and County entities that operate alarm systems are also required to obtain an alarm permit. Automatic dialers programmed to directly notify the San Antonio Police Department are also regulated by the Alarm Ordinance.
Newly Activated Alarms Persons operating a newly activated alarm system must notify the SAPD Alarms Investigations Office (207-8282), within 12 hours after commencing operation, of the address of the alarm site, the name and address of the operator, and of any contact persons. Persons who give such notification are exempt from the permit requirement for a period not to exceed 4 calendar days.
Alarm Registration Fees
|Type of Permit
|Residential-Senior Over 65**
* "Gated Development" pertains to GATE OPERATORS ONLY and not to Residential Alarm Sites.
** "Senior Over 65" is for property owners who are 65 years of age or older and claim their residence as their Homestead.
The above stated fees for All Alarm Registrations are for 1 year. Renewal notices are mailed to permit holders 30 days prior to the permit expiration date.
TO OBTAIN AN ALARM PERMIT:
Alarm permits are issued by the San Antonio Police Department Alarms Investigations Office.
- Download a Permit Form from the Downloadable Forms page. After completing the form, please enclose a check and mail to the Alarms Investigations Office,315 South Santa Rosa, SA, TX 78207. (You MUST enclose the fee with the application.)
- By Phone, Mail, or E-Mail
You may telephone or write to the Alarms Office (see contact section at bottom of this page) and request a permit application form, which can be mailed back to you. Mail the completed form AND fee to the Alarms Investigations Office. After application and fee have been processed, an Alarm Permit with your permit number will be mailed to you. (Fee MUST be included with the application form.)
- In Person
You may come to the Police Department Alarms Investigations Office (see contact section at bottom of this page) between the hours of 7:45 am and 4:00 pm, Monday through Friday (excluding holidays).
- Penalty for Non-Registration of Alarms
ALL Alarm Fees must be paid before a permit will be issued/renewed.
It is a violation of City Ordinance to operate an alarm system without a current and valid alarm permit. The residence or business owner shall be charged an Unpermitted Alarm Fee of $75.00 at a Residential alarm site for each false alarm, and an Un-Permitted Alarm Fee of $125 at a commercial alarm site for each false alarm call where the residence or business does not have a valid alarm permit. In addition, noncompliance could result in a fine of not less than $300 and up to $500, for each separate offense may be assessed.
- Penalty for Excessive False Alarms
Section 25-57(k) and 25-66(a)of the City Code of the City of San Antonio establish the following fees for excessive false alarms:
- Burglary There is no service fee for the first three (3) false alarms.
A $50 fee for the 4th and 5th false alarms, and $75 for the 6th and 7th false alarms, and $100 for the 8th and successive false alarms within the 12-month permit cycle.
(Includes panic and duress alarms) There is no service fee for the first false alarm.
$200 for the 2nd false alarm.
$300 for the 3rd false alarm.
$400 for the 4th false alarm.
$500 for the 5th and successive false alarms within the 12-month permit cycle.
- Fire There is no service fee for the first false fire alarm activation.
$125 for the 2nd, 3rd and 4th false fire alarm activation.
$250 for the 5th through 9th false fire alarm activation.
$500 for the 10th and successive false fire alarm activations within the 12-month permit cycle.
Prior to the arrival of the Fire Department personnel, if a false fire, smoke, or heat alarm notification is cancelled, the holder of an alarm permit shall pay, instead, a service fee as follows:
$50 for the 2nd, 3rd, and 4th False fire alarm activation
$125 for the 5th, 6th, 7th, 8th, 9th and 10th false fire alarm activations
$250 for the 11th and successive false alarms within the 12-month permit cycle.
The Problem Of False Alarms
False Alarms are a major problem in San Antonio. Each year, over 90% of ALL burglary alarm calls in San Antonio are false. This is an inefficient use of police officers' time and a waste of city resources. Therefore, the City of San Antonio and the San Antonio Police Department are working closely with the alarm industry and with alarm system users to decrease the problem of False Alarms.
Each alarm user in San Antonio will be notified, whenever possible, after each false alarm. In most cases, the officer answering the alarm call will leave a printed notice at the premises.
Any outstanding false alarm service fees must be paid before an alarm permit can be renewed.
Appeals An alarm permit holder may appeal issues regarding false alarms to the Office of the Chief of Police and the Alarms Investigations Office.
SAPD WILL RESPOND The San Antonio Police Department will respond to ALL alarm calls, whether the alarm has a valid permit or not, and whether or not the fees and fines are paid. However, in the case of such violations, additional fees and fines will be assessed.
If the alarm site does not have an alarm permit (through non-registration or through having been revoked), the alarm system user will be subject to a fine of between $300 and $500, for each separate occurrence.
Address: SAPD Main Headquarters Building, 315 S Santa Rosa., San Antonio, TX
Mailing address: San Antonio Police Department Alarms Investigations Office 315 S. Santa Rosa, San Antonio, TX 78207
Phone: (210) 207-8282