In accordance with the City of San Antonio Ordinance Chapter 25, Article IV Change, Section 25-56 (s). The Residential Permit for Seniors over 65 will be reduced from $35.00 to $30.00 for new permits and upon renewal (Current permits will not be prorated), and the certification for property owners to apply under the Homestead Certification in no longer required. The Ordinance Change also enacts a Residential Exemption for those persons classified as a victim who are subject of an offense under, Family Code, sections 71.004 (Family Violence) or 261.001 (1) (Child Abuse): or Penal Code, sections 22.011 (Sexual Assault), 22.021 (Aggravated Sexual Assault) or 42.072 (Stalking). Once this residential exemption is applied for and approved, they will be issued a 12 month no fee permit number and may require an annual application renewal for verification of address occupancy.
Section 25, Chapter IV of the Code of the City of San Antonio states that all alarm system users are required to have an alarm permit upon activation of the alarm system. U.S. Government, State, City and County entities that operate alarm systems are also required to obtain an alarm permit. Automatic dialers programmed to directly notify the San Antonio Police Department are also regulated by the Alarm Ordinance.
Persons operating a newly activated alarm system must notify the SAPD Alarms Investigations Office (207-8282), within 12 hours after commencing operation, of the address of the alarm site, the name and address of the operator, and two contact persons. Persons who give such notification are exempt from the permit requirement for a period not to exceed 4 calendar days.
* "Gated Development" pertains to GATE OPERATORS ONLY and not to Residential Alarm Sites.
** "Residential Exemptions are only approved once a certification letter has been completed and signed by an Official Designated Agency and are submitted with an Alarms Application.
The above state fees for ALL Alarm Registrations are for 1 year. Renewal notics are mailed to permit holders 30 days prior to the permit expiration date.
Alarm permits are issued by the San Antonio Police Department Alarms Investigations Office.
Download a permit form from the Downloadable Forms page. After completing the form, please enclose a check and mail to the Alarms Investigations Office,315 South Santa Rosa, San Antonio, TX 78207. (You MUST enclose the fee with the application.)
You may telephone or write to the Alarms Office (see contact section at bottom of this page) and request a permit application form, which can be mailed back to you. Mail the completed form AND fee to the Alarms Investigations Office. After application and fee have been processed, an Alarm Permit with your permit number will be mailed to you. (Fee MUST be included with the application form.)
You may come to the Police Department Alarms Investigations Office (see contact section at bottom of this page) between the hours of 9:00 a.m. and 4:00 p.m., Monday through Friday (excluding holidays).
ALL alarm fees must be paid before a permit will be issued/renewed. It is a violation of City Ordinance to operate an alarm system without a current and valid alarm permit. The residence or business owner shall be charged an Un-permitted Alarm Fee of $75 at a residential alarm site for each false alarm, and an Un-Permitted Alarm Fee of $125 at a commercial alarm site for each false alarm call where the residence or business does not have a valid alarm permit. In addition, noncompliance could result in a fine of not less than $300 and up to $500, for each separate offense may be assessed.
Section 25-57(k) and 25-66(a)of the City Code of the City of San Antonio establish the following fees for excessive false alarms
False alarms are a major problem in San Antonio. Each year, over 90% of ALL burglary alarm calls in San Antonio are false. This is an inefficient use of police officers' time and a waste of city resources. Therefore, the City of San Antonio and the San Antonio Police Department are working closely with the alarm industry and with alarm system users to decrease the problem of false alarms. Each alarm user in San Antonio will be notified, whenever possible, after each false alarm. In most cases, the officer answering the alarm call will leave a printed notice at the premises.
Any outstanding false alarm service fees must be paid before an alarm permit can be renewed.
Only a holder with a valid permit may appeal issues regarding false alarms to the Office of the Chief of Police and the Alarms Investigations Office.
The San Antonio Police Department will respond to ALL alarm calls, whether the alarm has a valid permit or not, and whether or not the fees and fines are paid. However, in the case of such violations, additional fees and fines will be assessed. If the alarm site does not have an alarm permit (through non-registration or through having been revoked), the alarm system user will be subject to a fine of between $300 and $500, for each separate occurrence.
SAPD Main Headquarters Building (A drop box has been provided for your convenience.)
315 S Santa Rosa • San Antonio, TX 78207
San Antonio Police Department Alarms Investigations Office
315 S. Santa Rosa • San Antonio, TX 78207
AIO telephone hours are Monday through Friday, 9:00 a.m. to 3:00 p.m.
(excluding holidays and weekends.)