Filing Complaints on SAPD Officers

FILING COMPLAINTS

REAL TIME TRAFFIC

SAPD patch

San Antonio Police Department
FILING
COMPLAINTS

BROCHURE IN ENGLISH
& EN ESPANOL(PDF)

MAJOR (FORMAL) COMPLAINTS
To file a Formal Complaint against a SAN ANTONIO POLICE OFFICER for a major incident, please contact the SAPD Internal Affairs Office, (210)207-7365. To learn more about how to file the complaint and the process followed please go to the INTERNAL AFFAIRS web page.

MINOR COMPLAINTS
Minor Complaints against SAPD officers, such as for rudeness, or for citizen dissatisfaction with SAPD service, are handled by Line Supervisors (sergeants) at each Substation. To file a Minor Complaint, please contact the appropriate Substation listed below. Click on the Substation's name to go to its web page, which lists names and phone numbers for the Captain, Lieutenants, and Sergeants, plus a map showing the location of the Substation.

COMO REGISTRAR UNA QUEJA
Una queja menor se puede reportar a cualquier supervisor policial en cualquier sitio policial o por llamando a 227-7201 o 207-7273 y solicitar un supervisor al lugar del incidente. Para una queja grave, imediatamente traiga su queja a la atencion de la Oficina de Investigaciones Internas. Durante horas de negocio Lunes a Viernes, 7:45 a.m. a 6:00 p.m., quejas pueden ser dirigidas a la Oficina de Investigaciones Internas a 207-7365.
Para mas information en espanol: COMO REGISTRAR UNA QUEJA.

CENTRAL EAST NORTH PRUE (NW) SOUTH WEST

If you do not know which substation to contact, please call SAPD Information, (210)207-7484.

Click here to leave E-mail for: SAPD INTERNAL AFFAIRS
Do NOT use E-mail for an Emergency. CALL 911!

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