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What is F.A.C.T.?
The
Family Assistance Crisis Team (F.A.C.T.),
established in December 1991, is a collaborative, community
project responding to victims of family violence. In 1995,
F.A.C.T. became part of the Victims Advocacy Office of the
San Antonio Police Department. Since its beginning,
more than 1400 F.A.C.T. volunteers have been trained to offer crisis
intervention services to victims and their families.
Volunteer Assignments
Trained
F.A.C.T. Volunteers can request daytime or nightime
assignments.
DAYTIME : Daytime opportunities are at both the
Family Justice Center and SAPD. Volunteers can choose to serve
at the Family Justice Center Monday through Friday, from
8:00 am till 5:00 pm. Job duties include greeting clients and
assisting with initial paperwork, helping clients get to the
correct offices, making follow-up calls, assisting with Crime
Victims Compensation applications, and other tasks that arise.
Volunteers are asked to work at least eight hours a month
at the Center.
There are F.A.C.T. volunteer opportunities during the day at
SAPD headquarters and at SAPD substations. Volunteers work with
a caseworker to follow-up on cases, make outreach calls, and other
tasks that need to be done.
NIGHTIME : F.A.C.T. offers volunteers a unique
opportunity to work one Friday or Saturday night a month, from
7:00 pm to 2:00 am at a substation. Volunteers are available
to provide crisis intervention services for clients coming in
or calling for assistance. Volunteers making this work choice
are asked to make at least a six month committment.
How to Volunteer for F.A.C.T.
To volunteer with the F.A.C.T. Program, you must be at least
21 years of age, have no criminal record,
and be able to work the given hours. Qualified
applicants must also complete the 17-hour F.A.C.T. Training
Program and attend the Volunteers in Policing (VIP) Orientation.
F.A.C.T. Training Program
Training
for qualified applicants consists of
three sessions: two all-day Saturday classes, and one 3-hour
evening class. (A team of multi-disciplinary professionals from
the community provide the training.)
FIRST DAY : The morning's training is on the
dynamics of partner abuse, while the afternoon is given to
learning or enhancing active listening skills.
SECOND DAY : Representatives
from various community organizations present information on
their agency and how they can help victims of domestic
violence. some of the agencies represented are the Family
Justice Center, the Battered Women's Shelter, the Rape
Crisis Center for children and adults,
and SAPD Crisis Response Teams (CRT). The basic expectations and
logistics of volunteering with F.A.C.T. are explained.
THIRD DAY : The final evening is devoted to developing
skills through practice.
NOTE: Volunteers must attend all three sessions to
complete their training.
All persons interested in applying for F.A.C.T. are encouraged
to submit a
F.A.C.T. On-Line
Application through the web.
You may also obtain an application for F.A.C.T., by contacting
F.A.C.T. at (210)207-2136, or you may download a PDF application
form by going to the SAPD Web
FORMS PAGE, and
clicking on "F.A.C.T. Application".
F.A.C.T. TRAINING AND SCHEDULES
| CLASS | DATE | TIME | PLACE |
| APRIL 2008 |
SAT., APRIL 5
SAT., APRIL 12
TUES., APRIL 15 |
9am-4pm
9am-4pm
6pm-9pm |
214 W. Nueva
214 W. Nueva
214 W. Nueva |
| JULY 2008 |
SAT., JULY 19
SAT., JULY 26
TUES., JULY 29 |
9am-4pm
9am-4pm
6pm-9pm |
214 W. Nueva
214 W. Nueva
214 W. Nueva |
| OCTOBER 2008 |
SAT., OCT. 4
SAT., OCT 11
TUES., OCT 14 |
9am-4pm
9am-4pm
6pm-9pm |
214 W. Nueva
214 W. Nueva
214 W. Nueva |
Training will be held at SAPD Headquarters, 214 W. Nueva, in the
Basement Assembly Room. ALL three sessions MUST be attended.
To learn more
about the Family Assistance Crisis Team (F.A.C.T.)
or to volunteer, please call :
F.A.C.T. Volunteer Program :
(210) 207-2136
For more information on Family/Domestic
Violence, and what can be done to prevent or avoid it,
please visit both these SAPD web pages:
VICTIM ADVOCACY AND
SAFE
FAMILY
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E-mail for:
Victims
Advocacy Unit: F.A.C.T. Program
or
San Antonio Police Department
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