Making the decision to give up your pet can be a difficult one. If you have been looking for a new home for your pet because of behavioral issues, please visit our Pet Care Tips page for helpful tips on how to train your pet.
Because Animal Care Services takes in so many surrendered animals, we strongly encourage residents to exhaust all other means of finding a new home for your unwanted pets. Talking with friends, family, coworkers, placing an ad, and posting flyers are good ways to let people know you're looking for a new home for your pet.
You should also contact other animal shelters in San Antonio who take in owner surrendered pets based on available space. A list of those shelters along with their address and contact information can be found here. We wish you luck in your search.
If all other avenues for re-homing your pet have been exhausted and owner surrender is the only viable option, you may come in to ACS anytime during our pet intake business hours (see at bottom of page) to owner surrender your pet. Please be sure to bring any pertinent medical, vaccination, or veterinary records associated with the pet you are owner surrendering.
Please note, that owner surrenders are accepted on a space-available basis ONLY. If the shelter has reached capacity or is unable to provide humane housing for your pet, you will be asked to seek alternate arrangements.
Animal Care Services will make every effort to find a new home for your pet, please be advised owner surrendered pets become the property of the City of San Antonio immediately upon impoundment. As such, owner surrendered animals may be dispositioned appropriately up to and including adoption, transfer to rescue group, or humane euthanasia.
*Animal Care Services does NOT accept owner surrendered pets any time on Sundays or Mondays.