Physical Address
San Antonio International Airport
9800 Airport Blvd.
San Antonio, TX 78216

Mailing Address
Aviation Department
9800 Airport Blvd.   Terminal A, Mezzanine
San Antonio, TX 78216

Administrative Office Hours
Monday – Friday
7:45 AM – 4:30 PM

Airport 24 Hour
Communications Line

Email the City of San Antonio Visit City of San Antonio on facebook Follow City of San Antonio on twitter City of San Antonio YouTube Videos Aviation Mobile App


  • Jesus H. Saenz, Jr., IAPContact Jesus H. Saenz, Jr., IAP
    Director of Airports
  • Thomas BartlettContact Thomas Bartlett
    Aviation Deputy Director
  • Ryan E. RochaContact Ryan E. Rocha
    Chief of Operations


If you have any AVIATION noise concerns and questions, please call (210) 361-9632 or email      

Thank you for your interest in the Noise Management Program for San Antonio Airport System. In addition to providing you a positive customer experience, we are pledged to provide timely and efficient noise information as well as answer your aviation related noise questions.

For your information and ease of use, we have broken key aspects of our Noise Program

Our staff hopes that the information you find on the following pages is informative and helpful to you in understanding the Noise Program.

Should you have additional questions please contact us.

Residential Acoustical Treatment Program: Joshua Heiss at 210.361.9632
General Aviation Noise Inquires and/or Complaints: Joshua Heiss at 210.361.9632

Additionally, the City of San Antonio Aviation Department maintains an aviation noise complaint line 24 hours a day, seven days a week. Concerned citizens may call 210.361.9632 to file a noise complaint about any specific aircraft operation.

Handling of Complaints

People who are concerned about aircraft noise may complain because they would like to see changes occur. Many people often ask whether or not filing noise complaints will change how the airport operates. Filing a complaint will not bring about an individual's desired change, rather it provides a means for SAT to report and disseminate information to the public, local representatives, and airport noise community groups. On a daily basis, operational considerations, such as wind and weather patterns, the number of operations, time of day, construction, and other conditions, all play a part in how the airport operates at any given time. The Federal Aviation Administration (FAA) makes decisions based solely on their standard air traffic control procedures. However every complaint is logged, analyzed and reported monthly. 

The Reference Link Sites below that can provide you with additional data relative to aviation noise.