Airport Badge and ID Office


Physical Address
San Antonio International Airport
9800 Airport Blvd.
San Antonio, TX 78216

Mailing Address
Aviation Department
9800 Airport Blvd.   Terminal A, Mezzanine
San Antonio, TX 78216

Administrative Office Hours
Monday – Friday
7:45 AM – 4:30 PM

Airport 24 Hour
Communications Line

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  • Russell J. HandyContact Russell J. Handy
    Aviation Director
  • Thomas BartlettContact Thomas Bartlett
    Aviation Deputy Director
  • Ryan E. RochaContact Ryan E. Rocha
    Chief of Operations
  • Loyce D. ClarkContact Loyce D. Clark
    Chief Asset & Planning Officer

The San Antonio International Airport (SAT) Badge and ID Office is responsible for the issuance of airport Security Identification Media (badges) to employees who work and require access to the San Antonio International Airport.

Individuals who work and require unescorted access to the Security Identification Display Area (SIDA) and Sterile Areas must possess an airport issued SAT Security Identification Media (badge). 

Badge issuance is limited to those individuals who have cleared the FBI-based Criminal History Records Check (CHRC) as well as the TSA-based Security Threat Assessment (STA) and have frequent and recurring need for access.

Badge and ID Hours of Operation

Monday – Thursday 8:00 a.m. – 4:00 p.m.
Friday 8:00 a.m. – 3:00 p.m .
Office is closed for lunch daily from 11:30 a.m. – 12:30 p.m.

Badge and ID Contact Information

Phone: 210.207.3526 or 210.207.1604
Fax: 210.207.3580
Contact the Badge and ID Office


Walking directions from the terminal

Go to the baggage claim level
Exit the front of Terminal B and turn right
Follow the sidewalk to the Badge and ID Office (on the right)

Driving directions

Take Airport Blvd.
Follow the signs to the lower level (arrivals)
Continue past the terminal buildings
Make a right at the entrance to the Airport Badge and ID Office
Park in front of the building

Get a Badge

Authorized Signatory Information


Badge and ID Fees and Charges
New Badge $100.00
Renewal Badge $ 35.00
Lost Badge
$ 25.00
Security Violation $ 25.00
Vehicle Decal $  5.00
Non Returned Badge Fee $150.00

The Badging Office accepts the following forms of payment: 

  • Credit/Debit cards
  • Company Checks
  • Cashier’s Checks and 
  • Money Orders

If your company is paying for your badge process, they must send applicants in with "Authorization to bill".

Badge & ID MIssed Appointments

The Airport Security Division is introducing a $25.00 fee for Badge & ID missed appointments for the following reasons:

  1. Arriving 15 minutes after scheduled appointment.
  2. Failure to arrive at the schedule date or time of appointment
Completing the “Identification and Access Control Media Application”

New Applicants

Ensure all fields are completed including: 

  • “Nick Name (Alias)
  • “Alien Registration”
  • “Non Immigrant Visa Number”
  • “Passport Number”

Ensure you electronically sign (at the bottom)

Click “Submit Query”

On the next page you will see this:

Your application has been successfully submitted to your tenant company manager for approval.
ATTENTION APPLICANT, CONTACT YOUR SUPERVISOR: Prior to reporting to your appointment, you must confirm that your company's Authorizing Signatory has processed and authorized your badge application. If the authorization process has not been completed, the Badge/ID Office will be unable to process your application.
Thank You - Next Step

Click “Next Step” in order to select an appointment date/time

Renewal Applicants

Complete all of the above steps with the exception of selecting an appointment date/time as renewals are handled on a first come, first serve basis as walk-ins to the office. 

Please ensure 24 hours has passed between the Authorized Signatory approving the application and arrival at the Badge and ID Office.

Frequently Asked Questions

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The length of time needed for a background check varies for each person, but generally takes anywhere from 5 to 14 days. 

There are several factors that can delay fingerprint or threat assessment clearance. If you have been waiting over 2 weeks for your clearance, contact the Badge and ID Office so that we can research your case.
It is possible that the process may take a bit longer for those born outside of the country; however, providing sufficient documentation (listed on the I-9) will help expedite the process.

Interpreters are permitted for the computer-based training, but the following requirements must be observed: an Interpreter Request Form must be completed and signed by an authorized agent with the company; the interpreter must be a badge holder with at least the same level of access as the trainee will have; and the interpreter may not be a close friend or family member.

Badges can be renewed up to 30 days before the expiration date.

If you filed a police report listing the badge as stolen property, you will not be charged a fee as long as you provide the Access Control/ID Badging Office with the police report. An authorized signature on the replacement form is still required.