311 is an easy-to-remember telephone number that connects citizens with specially-trained customer service representatives ready to assist with City service requests -- potholes, stray animals, downed street signs, trash collection or other City requests.
Customer satisfaction is important. 311 provides access to customer service assistance 7:00am to 7:00pm Monday through Friday; 8:00am to 5:00pm Saturday and Sunday. 311 customer service representatives are knowledgeable, friendly and ready to help!
Contact Texas Relay at 7-1-1 or call 1-800-RELAY TX (735-2989) to contact our 311 call center from 7:00am to 7:00pm Monday through Friday; 8:00am to 5:00pm Saturday and Sunday.
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