Community Engagement

Office

City Hall
P.O. Box 839966
San Antonio, TX 78283
Office Line: 210.207.7044

Centerview Field Office
Finesilver Building
4414 Centerview Dr., Suite 160
San Antonio, TX 78228

Office Line: 210.207.0870

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Staff

  • Brandi Peña
    Senior Executive Secretary
    210.207.7044
  • Camille Williams
    Chief of Staff
  • Andrew Solano
    Senior Advisor
    210.207.0870
  • Matteo Trevino
    Communications Director
    210.207.0872
  • Frank Ramirez IV
    Neighborhood & Zoning Liaison
    210.207.0874
  • Erick De Luna
    Constituent Services Representative
    210.207.0870
  • Sean Rivera
    Constituent Services Representative
    210.207.0870
  • Debbie Dehilnger
    Volunteer
    210.207.0870

COVID-19 Tele Town Hall

Councilwoman Sandoval hosted two Tele Town Halls on March 27, one in English and one in Spanish, where she and public health professionals reviewed the local COVID-19 situation, the community resources available, and took questions from residents. The questions we received during the town hall are below. For more questions, call the COVID-19 Hotline at 210.207.5779.

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Yes, Metro Health does conduct contact tracing.

The pneumonia vaccine is for a bacterial infection, but it is an important part of maintaining strong health and can potentially benefit someone in the case that they contract COVID-19.

It is recommended that you consult the service to ensure that they are taking adequate precautions and measures. Since the Tele Town Hall, this may have changed.

Not very long. The studies that measure how long the virus can live on surfaces take very far measures, so the actual longevity of the virus is probably not as long as the studies show.

The Emergency Operations Center and several other agencies are working diligently, 7 days a week to develop plans. There is nothing ready to announce, but there are more than enough hospital beds until then.

Corona viruses can cause colds, but there are several other viruses that can do that. This is in the same family, but is a very different virus, not just a different strain. It is similar to the SARS virus. There is no widespread immunity and no vaccination for it at the moment. Those are the primary differences.

The procedures changed since the occurance of the asker was rejected. They recommend that she ask for a test again. Since the Tele Town Hall, this has changed even further.

The City has placed signs at parks that emphasize the importance of the 6 feet social distancing . Since the Tele Town Hall, this has changed.

When Metro Health identifies a positive case, they cannot determine exactly where the resident lives because of respect for privacy. The spread is almost always person to person, but contact tracing is the main measure that addresses the risk of transmission in that area. Publicizing the location of the person does not have a large effect on avoiding contraction. If you see public spaces and businesses where there are violations, please report it to the SAPD non-emergency line at 210-207-7273.

Yes. We want the economy to bounce back, but if resume services too early, we are putting ourselves at risk. We do not want the same thing that has happened in places like Italy, where there are coffins in the streets, and will take action to ensure that does not happen.

No, but you must have symptoms to get tested. To make an appointment, call 311.

The test is administered through nasal swab.

The City of San Antonio and the state are in constant communication to ensure supplies are being delivered. There are also local manufacturers working to produce supplies that we need. All partners are working to make sure there is an inventory of personal protection equipment (PPE) and that potential future orders are ready to go.

Call SAPD’s non-emergency line at 210-207-SAPD.

Effective at 11:59 p.m. on Tuesday, March 24, 2020, Mayor Nirenberg ordered all individuals living within the City of San Antonio to stay home and only leave their homes to perform allowed activities. Some of these activities include: securing healthcare, purchasing food and basic supplies, exercising outdoors, and working to provide these basic services to the public. Only businesses and organizations that are providing necessary products or services to the public during this public health crisis are allowed to continue to operate. All other businesses shall close, but may allow employees to work from home. If businesses are exempt, they can continue to operate. Those that are non-exempt must work from home or close immediately.

Grocery stores like H-E-B and others have assured the city that they are taking extra precautions like wiping down surfaces and having employees wear gloves when handling merchandise; health experts have also stated that while not necessary you can also wipe down merchandise if you would like.

Wash your hands as often as possible and limit the amount of time you spend outside.

Retailers are doing their best to make sure they restock items like hand sanitizer and are also placing limits on how many items individual shoppers can purchase. If unable to find hand sanitizer, it is recommended to wash your hands as often as possible.

A fever, a cough and difficulty breathing are some of the symptoms associated with COVID-19

Call the COVID-19 Hotline at 210-207-5779 to get assistance for people looking for medical centers.

Currently, there are no rules in place to leave the city. But you run the risk of becoming infected when you travel so it is recommended to stay home when possible.

Monitor your health and body for symptoms (Cough,fever, difficulty breathing) for the time being and self-isolate for 14 days. Make sure you clean your home to maintain a sanitized environment.

Although you should limit how often you are going to public places, you can greatly reduce the chances of contracting Coronavirus by washing your hands frequently, not touching your face, and maintaining a safe, six feet of distance from others while you’re out.

Yes. Although you should limit how often you are going to public places, you can greatly reduce the chances of contracting Coronavirus by washing your hands frequently, not touching your face, and maintaining a safe, six feet of distance from others while you’re out.

Additionally, there are several options for grocery delivery, including Meals on Wheels and H-E-B’s Grocery Delivery Service.

Although you should limit how often you are going to public places, health experts recommend going outside for regular exercise. You can greatly reduce the chances of contracting Coronavirus by washing your hands frequently, not touching your face, and maintaining a safe, six feet of distance from others while you’re out.