311 Customer Service Office
311 Customer Service Office

Contact


311 Customer Service Office

Dial 311 or 210.207.6000
Monday - Sunday 7:00 a.m. - 7:00 p.m.
City Holidays 8:00 a.m. - 5:00 p.m.

 

311SA App

311SA App

With the new 311 Mobile App, residents can submit service requests reports for many services.Find out more about the 311SA App


311 Call Center

311 is designed to easily connect citizens with specially-trained service representatives. More

311 Online Services

Make a service request online - it's fast and easy.More about 311 Online Services

311 Mobile App

With the new 311 Mobile App, residents can submit service requests for various services.More about the 311 Mobile App

Performance Metrics

The metrics represent monthly call volume, answer rate, and average wait time.More

Connect with the 311 Logo

311 Customer Service Office

Contact 311 Follow 311 on twitter Watch 311 City Services At Your Fingertips Download 311 Mobile App
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Customer Satisfaction Survey

Customer Survey
Share your experience so that we may better serve you. More

City Online Payments

City Online Payments
The City of San Antonio offers online payment options. More

311 Online Services

San Antonio 311
Make a service request online. More