BUILDSA: BUILDING DEVELOPMENT - TRAINING SCHEDULE
We are excited to announce our latest phase of BuildSA launched on Nov. 30, 2020. To help through the transition of current permits, we have turned Hansen back on to allow MEP permits for new residential building permits issued in Hansen prior to Nov. 30. This will be available from Dec. 15, 2020 to Jan. 31, 2021. In addition, we've added the Homebuilders recording and the MEP Contractors recording as a reference from training sessions held the week of Dec. 14. From the two meetings, we have for your review the Homebuilders Q&A and MEP Q&A. Another reference includes the "Get Started Guide for Permitting," along with What's Changing and Customer Portal Training pre-recorded sessions below. For questions related to permits in Hansen, email us at DSDHansenPermitHelp@sanantonio.gov. Customers who need assistance setting up their on-line account or linking their professional license, email BuildSAOCMTeam@sanantonio.gov; be sure to include your license holder name, contact phone number, license number, username ID, email address, and company name.
With this release, customers can start pulling their building and fire permits and licenses online when doing business with Development Services and the Fire Marshal's office. What does this mean? Simply put, customers can apply for all permits and license registrations online using our new BuildSA platform.
To prepare for this new way of doing business, we have the following training sessions available for you. Please note these sessions are pre-recorded.
What's Changing Training
Commercial Projects
Training Recording: Commercial Projects
Training Presentation: Powerpoint
This course discusses upcoming changes to our current application process for commercial projects. Join us to learn about the new combination permit and other important information regarding the commercial project applications.
Residential Projects
Training Recording: Residential Projects
Training Presentation: Powerpoint
This course discusses the residential projects application, the types of permits that may stem from this application type and the categories of dwelling units involved.
MEP
Training Recording: MEP Application/Permit(s)
Training Presentation: Powerpoint
The following Mechanical, Electrical and Plumbing (MEP) Trade permits will be combined into one application/record: * Electrical with all subtypes * Mechanical * Plumbing with all subtypes * Join us to learn of the upcoming changes when applying for this permit type.
Demolition Record
Training Recording: Demolition Record
Training Presentation: Powerpoint
A demolition permit is an application to fully demolish a building, residential or commercial. Join this session to learn more about what this application includes and how to create the record.
Fire Systems
Training Recording: Fire Systems
Training Presentation: Powerpoint
Join this session to learn about the different types of Fire System Permits.
Customer Portal Training
Portal Account Creation and Tips
Training Recording: Citizen Access Portal Account Creation and Tips
Training Presentation: Powerpoint
This course walks you through creating your Citizen Access online portal account, when to create the account as an organization, editing information on the account, selecting a record-type and adding/removing delegates to your account.
Portal Account Creation and Tips
Training Recording: Citizen Access Portal Account Creation and Tips
Training Presentation: Powerpoint
This course walks you through creating your Citizen Access online portal account, when to create the account as an organization, editing information on the account, selecting a record-type and adding/removing delegates to your account.
Linking Licensed Professional to New Online Account
Training Recording: Claim the LP Record
Training Presentation: Powerpoint
This course is for registered contractors and offers tips on how to ensure their Hansen registration record is ready for use in the new online portal.
Creating a Record using the Citizen Access Portal
Training Presentation: Powerpoint
This course walks the participant through selecting an application-type using our new online portal, completing required information on the application, payment of fees (if any) and submittal. *This session does not include instruction on the use of the Plan Room for electronic document submittal.
Inspections-Scheduling and Uploading Documents
Training Recording: Inspections-Scheduling and Uploading Documents
This course walks the participant through the use of the online portal to find the record to request an inspection, scheduling the inspection and uploading documentation.
Commercial Project-Record Creation and Amendment
Training Recording: Commercial Project Creation Amendment
Presentation: Powerpoint
This course instructs participants on the use of the online portal to create a Commercial Project application, complete required information and final submittal. The course includes creating the amendment for the record.
The Plan Room (electronic document management)
Digital Plan Room: Training Videos
Training Recording: Plan Room Electronic Document Management
Training Presentation: Powerpoint
Electronic documents may be uploaded using our new online portal. This course introduces the Plan Room and walks participants through the steps for using the Plan Room to upload electronic documentation and to view comments/marking from Development Services staff.
Hansen In-Flight Records
Training Recording: Hansen In-Flight Records
Training Presentation: Powerpoint
This course discusses record transition from the Hansen system to our new Citizen Access portal. Join us to hear how the migration of records occurs and what to expect if your records currently exist in the Hansen system.
Fire Systems: Creating the Fire LP Record
Training Recording: Creating the Fire LP Record
Training Presentation: Powerpoint 1 and Powerpoint 2
This course walks the participant through the online portal to select the Fire LP record-type, complete all required information on the application and final submittal.
Check back soon for more training opportunities.