Development Services
Department Contact Information

Office & Location

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Cliff Morton Development and Business Services Center
1901 South Alamo Street
San Antonio, TX 78204

Visit our Office
Includes visitor check in information and safety measures at DSD.


7:45 am - 4:30 pm (Mon - Fri)
Closed on City Holidays

To Our Valued Customers:

In line with the City Manager's April 8, 2021 announcement, the One Stop will maintain doing business as we have the last several months including limiting the number of customers inside the lobby to 30 and temperature checks. We are also asking customers and staff to wear face masks and social distance while inside the Cliff Morton Development and Business Services Center (DBSC), located at 1901 S. Alamo St.  

All customers are encouraged to use the BuildSA online portal for plan submissions and permit applications. For customers who need to visit us, before coming to the building, please join the line using CityPass (powered by Qless).   

Additional safety measures in place include new plexiglass barriers, hand sanitizer stations, and floor and counter signage to assist with directional flow. 

Customers experiencing COVID symptoms are asked to please stay home. 

Virtual boards and commissions meetings will continue as-is until further notice.

We appreciate your support as we continue to work hard to minimize the spread. The health and safety of our staff, customers, and visitors remain our top priority. 



For the following services, email us at

  • Traffic 
  • Sidewalks 
  • Driveways 
  • TIA 
  • Right of Way (for development) 
  • Street Design 
  • Street Improvement Permits 
  • Street Lights 

STREEt inSpections

For the following services, email us at

  • Sidewalk Inspections 
  • Driveway Inspections 
  • Street Inspections 
  • Right of Way Improvements (associated with or because of a development) 

For the following services, email us at

  • Tree Preservation Plans for Plats and MDPs 
  • Tree Preservation Plans for development 
  • Landscape Plans
  • Streetscape Plans
  • Tree removal
  • Tree Inspections
  • General Tree Questions


Effective Nov. 30, 2020, we no longer accept email applications through DSD License. Please submit your permit application online. To create an online account and apply for your permit, go to our on-line permitting system. For reference materials and troubleshooting, visit our BuildSA training website. You can also check the status of your permit application online. 

For requests related to permits in Hansen, please email

For help setting up your on-line portal account or linking your Professional License Record, please email Please provide the following information: 

  • License Holder Name
  • Contact Phone Number
  • License Number
  • Username ID
  • Email Address
  • Company Name 
Picking up plans

If you have been notified your plans are ready for pick up, please ensure payment has been made and then call (210) 207-5904 when ready. Our DSD staff will meet you at the curb to deliver your plans.  


For the following services, email us at 

  • Code modification 
  • Partial permit 
  • General questions about plan review 


Code Enforcement
  • Report any concerns at "311" or by using the free "311" app 
  • Questions about violations and permits - call 210.207.5466

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