Human Resources Department
FAQs

Contact HR Customer Service  

Mailing Address
P.O. Box 839966
San Antonio, TX 78283-3966

Physical Address
Riverview Towers Building
111 Soledad, Suite 100
San Antonio, TX 78205

Phone
210.207.8705

Hours
Monday - Friday
7:45 a.m. - 4:30 p.m.

Contact HR Customer Service Email

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Employee Benefits

Open Enrollment

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An FSA is a pre-tax benefit account used to pay for eligible medical, dental, and vision care expenses that are not covered by your insurance plan or elsewhere. It is a smart, simple way to save money while keeping you and your family healthy and protected.

The primary differences between an HSA and an FSA are:

Question HSA FSA
Do the funds carry over from one year to the next? Yes. Funds will roll over from year to year. No. Funds do not roll over and must be used by the end of each calendar year or they will be lost.
Is the account valid if you leave the City? Yes. The funds belong to you and are available to you as long as your account is valid.  No. If you have money available at the time you leave service, you can withdraw funds for services rendered to your last day of work.
How much can I spend from my account? You can only use the money in your account. As of our first payday in January, the only money you will be able to use is what the City has contributed ($500 for an employee-only plan and $1,000 for a family plan) and your first bi-weekly payroll deduction, if any. Yes. The full amount you pledge to your FSA will be available to you on January 1, 2019.
The IRS prohibits a spouse/certified domestic partner from participating in an HSA and FSA simultaneously.
Yes. You are eligible to enroll in the Daycare/Elder Care FSA. 

You may not rollover any spending account dollars into an FSA. FSA accounts are funded through payroll deductions only.

For 2019, you can contribute up to $2,600 into a Health Care FSA and $5,000 for into a Daycare/Elder Care FSA. 

Mid-year changes to an FSA election can be made in the event of a Qualifying Life Event (ex: marriage, divorce, birth/adoption, etc.).

You may spend your entire FSA pledged amount on January 1 or thereafter even though you may not have completed your annual contributions.

Health, Life, Disability

Additional Life Insurance

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New hires have Basic Term Life and AD&D coverage provided at 1x annual salary provided as guarantee issue at no cost. Additionally, new hires may elect additional supplemental life insurance in increments of 1x, 2x, 3x, 4x and 5x one's annual salary. If you choose to sign-up for more than 2x your annual salary in additional life insurance, you are required to complete an evidence of insurability (EOI) questionnaire.

Yes, just complete separate beneficiary designation forms.