Health, Life, Disability

Contact HR Customer Service  

Mailing Address
P.O. Box 839966
San Antonio, TX 78283-3966

Physical Address
Riverview Towers Building
111 Soledad, Suite 800
San Antonio, TX 78205

Phone
210.207.8705

Hours
Monday - Friday
7:45 a.m. - 4:30 p.m.

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Health, Life, Disability - Tell Me More

For easy access to information about your health care benefits, please click on any of the documents featured below. Within these documents, you will find details about all medical, dental, and vision insurance information, as well as the City’s disability program and life insurance plans. Do not forget the extras at the bottom of the table that also provide quick and useful information.

 


Civilian Employees


Retired Employees


Uniform Fire


Uniform Police

SBC* One Page Summary

* Mandated Summary

Blue Essentials
Civilian SBC - Blue Essentials

Consumer
Civilian SBC - Consumer Choice Individual
Individual

Civilian SBC - Consumer Choice - Family
Family

 

 New Value
Civilian SBC - New Value

CDHP
Fire SBC - CDHP

CitiMed
Fire SBC - CitiMed

Value
Fire SBC - Value

CDHP
Police SBC - CDHP

Benefits Guide

Your Go-To document, about 20 pages of the information you need to know!

2020 Civilian Benefit Matters

2020 Retiree Benefit Matters

2020 Benefit Matters Guide - Fire

2020 Police Benefit Matters

Summary Plan Document (SPD)

The long document with all the details for those who want to know the entire story.

Consumer
2020 Civilian SPD (Summary Plan Description) - Civilian Consumer Choice - Individual PDF Cover
Individual

2020 Civilian SPD (Summary Plan Description) - Civilian Consumer Choice - Family PDF Cover
Family

New Value 2020 SPD (Summary Plan Description) - Civilian New Value PDF Cover

PPO
Cover of 2020 SPD Fire PPO

CDHP
Cover of 2020 SPD Police CDHP

Value
Cover of 2020 SPD Police Value

CBA

Collective Bargaining Agreement for Uniformed Personnel

CBA - SAPFFA
SAPFFA

CBA - SAPOA
SAPOA

Extras

FAQs, Presentations and other helpful information.

   

Pharmacy

IRS Approved - Maintenance Medications for CDHP
IRS-Approved Maintenance Medications for CDHP
 (PDF) 

Affordable Care Act - Preventive Medications
Affordable Care Act Preventive Medications
 (PDF)

Flexible Spending Account (FSA)

FSA Civilian Contribution Limits
Contribution Limits

FSA & HSA: Police, Fire, & civilian Plan Summary
FSA & HSA: Police, Fire, & Civilian Plan Summary

 

Uniform FSA Contribution Limits
Contribution Limits

FSA & HSA: Police, Fire, & civilian Plan Summary
FSA & HSA: Police, Fire, & Civilian Plan Summary

Health Savings Account (HSA)

Civilian HSA Contribution Limits
Contribution Limits

FSA & HSA: Police, Fire, & civilian Plan Summary
FSA & HSA: Police, Fire, & Civilian Plan Summary

Uniform HSA Contribution Limits
Contribution Limits

FSA & HSA: Police, Fire, & civilian Plan Summary
FSA & HSA: Police, Fire, & Civilian Plan Summary

Dental

Delta Care Benefit Highlights
Delta Care Benefit Highlights
 (PDF)

Delta Dental PPO Benefit Highlights
Delta Dental PPO Benefit Highlights
 (PDF)

How to Find a Dentist
How to Find a Dentist
 (PDF)

   

Vision

Vision Plan Highlights
Vision Plan Highlights

Life

Plan Summary
Plan Summary
 (PDF)

Basic Life Plan Certificate
Plan Certificate - Basic Life
(PDF)

Voluntary Plan Certificate
Plan Certificate - Voluntary
(PDF)

Eligibility

  • Eligibility: Including Dependent Eligibility, Domestic Partners, and Qualifying Life Events

* SBC Required by the Affordable Care Act *

As part of the Patient Protection and Affordable Care Act, group health plans are required to provide you with an easy-to-understand summary about your health plan’s benefits and coverage. The new regulation is designed to help you better understand and evaluate your health care choices.

The new forms include:

  • A short, plain language Summary of Benefits and Coverage, or SBC
  • A uniform glossary of terms commonly used in health insurance coverage, such as "deductible" and "co-payment"