Health, Life, Disability

Contact HR Customer Service  

Mailing Address
P.O. Box 839966
San Antonio, TX 78283-3966

Physical Address
Riverview Towers Building
111 Soledad, Suite 100
San Antonio, TX 78205

Phone
210.207.8705

Hours
Monday - Friday
7:45 a.m. - 4:30 p.m.

Contact HR Customer Service Email

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Health, Life, Disability - Tell Me More

For easy access to information about your health care benefits, please click on any of the documents featured below. Within these documents, you will find details about all medical, dental, and vision insurance information, as well as the City’s disability program and life insurance plans. Do not forget the extras at the bottom of the table that also provide quick and useful information.

 


Civilian Employees


Retired Employees


Uniform Fire


Uniform Police

SBC* One Page Summary

* Mandated Summary

Consumer
SBC - Consumer Choice Individual
Individual

Consumer
SBC - Consumer Choice - Family
Family

 New Value
SBC - New Value

PPO
SBC - Fire

CDHP
SBC - Police

Value
SBC - Police - Value

Benefits Guide

Your Go-To document, about 20 pages of the information you need to know!

2019 Civilian Benefit Matters

2019 Retiree Benefit Matters

2019 Benefit Matters Guide - Fire

2019 Police Benefit Matters

Full Plan

The long document with all the details for those who want to know the entire story.

Consumer Choice 2017 SPD (Summary Plan Description) - Civilian Consumer Choice - Individual PDF Cover
Individual

Consumer Choice 2017 SPD (Summary Plan Description) - Civilian Consumer Choice - Family PDF Cover
Family


New Value
2017 SPD (Summary Plan Description) - New Value PDF Cover

PPO
Cover of SPD Fire PPO

CDHP
Cover of SPD Police CDHP

Value
Cover of SPD Police Value

CBA

Collective Bargaining Agreement for Uniformed Personnel

CBA - SAPFFA
SAPFFA

CBA - SAPOA
SAPOA

Extras

FAQs, Presentations and other helpful information.


End of Employment Benefits

   
 


Civilian Employees


Retired Employees


Uniform Fire


Uniform Police

SBC* One Page Summary

* Mandated Summary

Consumer Choice
SBC - Consumer Choice Individual
Individual

Consumer Choice
SBC - Consumer Choice - Family
Family

 
New Value
SBC - New Value

PPO
SBC - Fire

CDHP
SBC - Police

Value
SBC - Police - Value

Benefits Guide

Your Go-To document, about 20 pages of the information you need to know!

2018 Civilian Benefit Matters

2018 Retiree Benefit Matters

2018 Benefit Matters Guide - Fire

2018 Benefit Matters Guide - Police

Full Plan

The long document with all the details for those who want to know the entire story.

Consumer Choice 2017 SPD (Summary Plan Description) - Civilian Consumer Choice - Individual PDF Cover
Individual

Consumer Choice 2017 SPD (Summary Plan Description) - Civilian Consumer Choice - Family PDF Cover
Family


New Value
2017 SPD (Summary Plan Description) - New Value PDF Cover

PPO
Cover of SPD Fire PPO

CDHP
Cover of SPD Police CDHP

Value
Cover of SPD Police Value

CBA

Collective Bargaining Agreement for Uniformed Personnel

 

 

 


SAPOA

Extras

FAQs, Presentations and other helpful information.


Benefits Information Library


Civilian Benefits Overview

Civilian Open Enrollment FAQs
Open Enrollment FAQs

 

 

 

Uniform Police Open Enrollment FAQs
Open Enrollment FAQs

Eligibility

  • Eligibility: Including Dependent Eligibility, Domestic Partners, and Qualifying Life Events

* SBC Required by the Affordable Care Act *

As part of the Patient Protection and Affordable Care Act, group health plans are required to provide you with an easy-to-understand summary about your health plan’s benefits and coverage. The new regulation is designed to help you better understand and evaluate your health care choices.

The new forms include:

  • A short, plain language Summary of Benefits and Coverage, or SBC
  • A uniform glossary of terms commonly used in health insurance coverage, such as "deductible" and "co-payment"