P.O. Box 839966
San Antonio, TX 78283-3966
Riverview Towers Building
111 Soledad, Suite 100
San Antonio, TX 78205
Monday - Friday
7:45 a.m. - 4:30 p.m.
Contact HR Customer Service
New hires have Basic Term Life and AD&D coverage provided at 1x annual salary provided as guarantee issue at no cost. Additionally, new hires may elect additional supplemental life insurance in increments of 1x, 2x, 3x, 4x and 5x one's annual salary. If you choose to sign-up for more than 2x your annual salary in additional life insurance, you are required to complete an evidence of insurability (EOI) questionnaire.
Yes, just complete separate beneficiary designation forms.
Yes, if more than one primary beneficiary is selected, proceeds will be allocated in equal amounts, unless you state a specific percent.
This is a secondary beneficiary in the event the primary beneficiary passes away before a life insurance claim is paid out.
You may change as often as needed. You may wish to update your beneficiary if you have a marriage, divorce or death of a beneficiary.
The CitiDent PPO plan does not require a separate enrollment form. If you select the SafeGuard/MetLife DHMO plan, a SafeGuard/MetLife DHMO Enrollment form must be completed.
The CitiDent PPO plan does not require use of a network. SafeGuard/MetLife DHMO directories are available.
The maximum contribution is $16,500 annually for 2010.
As you approach retirement, you may contribute additional amounts along with the maximum normal annual contribution under the catch up provision. Employees over age 50 may elect to contribute an additional $5,500. If an employee is within three years of normal retirement age, 2x the normal annual maximum may be deferred. This option may be taken only once per lifetime.
Monies can be withdrawn once an employee terminates employment with the City, either through retirement, termination or death. Unforeseeable emergency (subject to strict IRS guidelines) also is an option given to employees to withdraw funds available through the Plan. Small Balance Account Withdrawals - if you have an account balance of less than $5,000.00 and have not made contributions for 24 months or longer.
The EAP will provide six free counseling sessions per person per issue, unlimited issues, per year.
Yes, the EAP also provides one free consultation with an attorney per year, and offers counseling for financial and debt management issues.
Yes, all sessions are confidential.
Examples would include family problems, marital problems, drug and/or alcohol and dependency, depression, compulsive gambling, anger management, eating disorders, financial mismanagement, legal problems, anxiety, stress, tension, grief, child and adolescent problems, interpersonal problems with co-workers and supervisors, and parenting problems.
Contact the EAP at 1.800.735.2989 to schedule an appointment.
You may contact your department's Human Resources Specialist.
The City provides, at no cost to the employee, a long term disability program to any full-time civilian employee that is unable to work as a result of a non-work related disability. Total benefits are calculated at 40% of salary, minus all offsets (i.e. Social Security, other coverage, etc.) Benefits may begin after 26 weeks of short term disability benefits.
The benefits are granted according to the following schedule