Human Resources Department

Contact HR Customer Service  

Mailing Address
P.O. Box 839966
San Antonio, TX 78283-3966

Physical Address
Riverview Towers Building
111 Soledad, Suite 100
San Antonio, TX 78205


Monday - Friday
7:45 a.m. - 4:30 p.m.

Contact HR Customer Service Email

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Health Care, Vision, and Dental Plans
Pharmacy Benefits     
Flexible Spending Account (FSA) 

health savings account (hsa)
life insurance
Deferred Compensation (457) Plans
Texas Municipal Retirement System (TMRS)
  • CHIP - Medicaid & Children’s Health Insurance Program
  • Privacy - Notice of Privacy Practices
  • USERRA - Uniformed Services Employment & Reemployment Rights Act
Uniform - Collective Bargaining Agreements
blue cross and blue shield of texas - provider finder tool

Do you need help with locating an in-network doctor or provider? If you already have a primary care physician or medical health care provider that you love, do you want to make sure that he or she is still in the network? No problem! With the help of the online Provider Finder tool, you can do just that by following a few easy steps: 

• Visit
• Click on the button for the Provider Finder tool
• Select "Texas" in the drop-down menu for the first question, then hit "Start Search"
• Choose the "Plan Networks" button and "Blue Choice PPO" from the drop-down menu
• Enter your search criteria, then hit "Search"
• Review and filter the results until you find the information that you want

2019 open enrollment Overview

Open enrollment is the one time of year when you can make changes to your health care benefits without experiencing a Qualifying Life Event (marriage, divorce, birth/adoption of a child, etc.). Civilian employees should watch the videos below to learn more about open enrollment and their health plan options.  

Police - CDHP plan with Health Savings Account

When you put the City of San Antonio's Consumer-Driven Health Plan together with a Health Savings Account (HSA) - a special tax-advantaged account, you can take charge of the way your health dollars are spent and save for the future. Watch the video below to learn more. Watch this three-minute video to learn more about the Police-CDHP plan with an HSA.  

Flexible Spending & health savings Accounts

Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) are tax-free savings accounts that can help you save on eligible health care expenses. Watch our short video to learn more about FSAs and HSAs.

Civilian Life and AD&D Insurance

City of San Antonio's Life and Accidental Death & Dismemberment insurance policies protect your income, and give you the peace of mind that your loved ones will be taken care of if something happens to you. Watch this
five-minute video.

Civilian Vision Benefits

The City of San Antonio provides vision coverage – learn about the plans and costs, and what you can expect when you visit the optometrist. Watch this four-minute video-minute video.

Civilian Dental benefits

Through Delta Dental, you have have the choice between two dental plan options - CitiDent PPO and DeltaCare. Watch the video below to learn more about your options. 

deferred compensation (457) Retirement savings accounts

The City of San Antonio provides employees an additional way to put even more money toward retirement directly from their paycheck through a Section 457 Deferred Compensation Plan. Nationwide and ICMA-RC are the City's two 457 providers. Watch this short video to learn about ICMA.

Onsite Service Representative

If you are an employee who is enrolled in one of the City’s medical plans, then you have direct access to an onsite representative from Blue Cross and Blue Shield of Texas.

Angel Rodriguez

Angel RodriguezAngel is a Service Representative with Blue Cross and Blue Shield of Texas (BCBSTX). He has been with BCBSTX for nearly nine years. In addition to his role as a Service Representative, Angel also volunteers as their mascot, Blue Bear, at community events. He strives to provide the best quality service to his clients. As a military family, Angel and his family have been stationed in a variety of places, from northern California to west Texas, and have now settled here in San Antonio. When he is not working, Angel enjoys spending quality time with his family, whether it be shopping with his daughters or riding their bikes at local trails.

Angel can be reached via email or by phone at 210.207.0103.

Our onsite Service Representative can assist you with questions regarding

  • the City’s medical plans
  • your medical claims
  • health care providers, and
  • Blue Cross and Blue Shield of Texas health and wellness programs