Human Resources Department

Contact HR Customer Service  

Mailing Address
P.O. Box 839966
San Antonio, TX 78283-3966

Physical Address
Riverview Towers Building
111 Soledad, Suite 800
San Antonio, TX 78205


Monday - Friday
7:45 a.m. - 4:30 p.m.

Contact HR Customer ServiceEmail

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Health Care, Vision, and Dental Plans
Pharmacy Benefits         
Flexible Spending Account (FSA) 

health savings account (hsa)
life insurance
Deferred Compensation (457) Plans
Texas Municipal Retirement System (TMRS)
  • CHIP - Medicaid & Children’s Health Insurance Program
  • Creditable Coverage - Notice About Your Prescription Drug Coverage and Medicare
  • Privacy - Notice of Privacy Practices
  • USERRA - Uniformed Services Employment & Reemployment Rights Act
Uniform - Collective Bargaining Agreements
blue cross and blue shield of texas - provider finder tool

Do you need help with locating an in-network doctor or provider? If you already have a primary care physician or medical health care provider that you love, do you want to make sure that he or she is still in the network? No problem! With the help of the online Provider Finder tool, you can do just that by following a few easy steps: 

• Visit
• Click on the button for the Provider Finder tool
• Select "Texas" in the drop-down menu for the first question, then hit "Start Search"
• Choose the "Plan Networks" button and "Blue Choice PPO" from the drop-down menu
• Enter your search criteria, then hit "Search"
• Review and filter the results until you find the information that you want

2021 open enrollment Overview

Open enrollment is the one time of year when you can make changes to your health care benefits without experiencing a Qualifying Life Event (marriage, divorce, birth/adoption of a child, etc.). Full-time employees should watch the videos below to learn more about open enrollment and their health plan options.  

civilian medical plans

Check out the short videos below to learn more about the civilian medical plan options available to you.

Fire & Police Medical Plans

Uniformed fire and police employees should take a look at the videos below for additional information about their medical plans.

Civilian Life and AD&D Insurance

City of San Antonio's Life and Accidental Death & Dismemberment insurance policies protect your income, and give you the peace of mind that your loved ones will be taken care of if something happens to you. Watch this
five-minute video.

Civilian Vision Benefits

The City of San Antonio provides vision coverage – learn about the plans and costs, and what you can expect when you visit the optometrist. Watch this four-minute video-minute video.

Civilian Dental benefits

Through Delta Dental, you have the choice between two dental plan options - CitiDent PPO and DeltaCare. Watch the video below to learn more about your options. 

deferred compensation (457) Retirement savings accounts

The City of San Antonio provides employees an additional way to put even more money toward retirement directly from their paycheck through a Section 457 Deferred Compensation Plan. Nationwide and ICMA-RC are the City's two 457 providers. Watch this short video to learn about ICMA.