Voluntary Payroll Deductions

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Mailing Address
P.O. Box 839966
San Antonio, TX 78283-3966

Physical Address
Riverview Towers Building
111 Soledad, Suite 100
San Antonio, TX 78205

Phone
210.207.8705

Hours
Monday - Friday
7:45 a.m. - 4:30 p.m.

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Voluntary Payroll Deduction Providers 

The City maintains service agreements with and supports participation in several voluntary benefit products that serve to compliment the core benefits offered to employees. All voluntary products are paid in-full by employees through bi-weekly payroll deductions. 

Below is a list of the companies, authorized agents, and contact information. With permission from department leadership, authorized agents are approved to attend onsite department meetings.

For more information or if you have questions, contact Human Resources Customer Service at 210.207.8705.

Company Authorized Agent Phone
American Family Life Assurance Co (AFLAC) Roman Carrasco 210.744.4000
American Fidelity Life Michael Ebrom 210.415.5709
American Heritage Life (Cancer) N/A 1.800.521.3535
American Heritage Life (Plan 2) N/A 1.800.521.3535
Colonial Life & Accident Insurance Company Brian Madtes
210.827.5648
Humana / Leader's Life Insurance (Bay Bridge Administrators) Linda Moeller 1.800.845.7519
National Association of Public Employees Rosa Rosales 210.223-7327
National Family Care (National Family Care Life Insurance) Matthew Romeo 972.387.8553           
Occidental Life Insurance Company Butch Klein
210.820.3322 ext. 5
United Way of South Texas & Bexar County Suzanne Kopatz 210.352.7019