Human Resources Department
Your HR Team

Contact HR Customer Service  

Mailing Address
P.O. Box 839966
San Antonio, TX 78283-3966

Physical Address
Riverview Towers Building
111 Soledad, Suite 800
San Antonio, TX 78205


Monday - Friday
7:45 a.m. - 4:30 p.m.

Contact HR Customer ServiceEmail

Here to Help you

For more information or to reach your ERBP or HRS, contact 210.207.8705.

Your human resources team consists of an Employee Relations Business Partner and Human Resources Specialist. They are here to help you understand your rights and responsibilities as an employee along with guiding you in the consistent application of human resources laws and City policies. Your team serves as a resource for all employees, supervisors, and management.

Employee Relations Business Partner (ERBP)

Your ERBP specifically:

  • Advises on federal and state labor laws and regulations, as well as City policies and procedures
  • Investigates complaints and assist in resolution of violence in the workplace, Equal Employment Opportunity, harassment and sexual harassment, and other workplace concerns/issues 
  • Serves as a resource and mediator to resolve sensitive employee relations issues 
  • Provides guidance with career and training opportunities 
  • Advises on Family and Medical Leave Act (FMLA), Extended Sick Leave Program (short and long-term disability), and return-to-work issues 
  • Provides guidance and answers to questions regarding the City's recruitment and hiring processes
Human Resources Specialist (HRS)

Contact your HRS to:

  • Change your name, address, or telephone number on your employment record
  • Enroll you in or update your direct deposit information 
  • Update and/or change your payroll deductions or Form W-4 
  • Register you to attend training classes offered by the City 
  • Assist you with Family and Medical Leave Act (FMLA) forms, questions, and processes 
  • Assist you with Extended Sick Leave Program (short and long-term disability) forms, questions, and processes 
  • Facilitate the filing of workers’ compensation claims and coordination with the City’s risk management team


Phone: 210.207.8705

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