Discrimination Complaints


  • Address
  • 203 S. St. Mary’s Street, Suite 140
    San Antonio, Texas 78205
  • Phone
  • 210.207.8911


  • Alex LopezContact Courtney Wai
    Chief Equity Officer
  • Courtney WaiContact Courtney Wai
    Special Projects Manager
  • Mia BalderasContact Mia Balderas
    Community Engagement Coordinator


The Non-Discrimination Ordinance (NDO) provides protection from discrimination in the areas of city employment, city contracts and subcontracts, appointments to Boards and Commissions, housing, and public accommodation. Within these areas, people are protected from being discriminated against on the bases of their race, color, religion, sex, sexual orientation, gender identity, veteran status, disability, familial status, national origin or age.

The NDO applies to the San Antonio city limits. Read the full City Ordinance (PDF).

The Office of Equity will maintain the confidentiality of your name and discrimination complaint to the best of their ability; however, the City cannot guarantee the information will remain confidential. The Texas Public Information Act allows the public release of any information held by the City of San Antonio. Your name and discrimination complaint may be made public if the City of San Antonio receives a request for the information.
Make sure your complaint qualifies as a discrimination complaint as defined by the Non-Discrimination Ordinance. If you are unsure or have any questions, read the overview and the FAQs, or contact the Office of Equity by phone (210.207.8911) or email.
Gather the information necessary to submit the form: the name of the person or people who discriminated against you, the address where you were discriminated against, and a case number if you filed a report with the San Antonio Police Department (this is not required). Also be prepared to write a short summary of what happened.
Submit the form in-person, by mail or online:
City Clerk’s Office, City Hall, 2nd Floor
100 Military Plaza, San Antonio, TX 78205

In-person drop off hours are 7:45am-4:30pm, Monday-Friday
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