Payday Loans & Consumer Info

On September 20, 2012, the San Antonio City Council approved Ordinance 2012-09-20-0739 (pdf), effective January 1, 2013. It addresses the registration and oversight of credit access businesses (CABs) that provide payday loans and/or auto title loans to consumers. The City of San Antonio Finance Department has been designated to administer the City’s CAB Program.

In addition to the registration requirement, CABs must follow lending guidelines that place restrictions on extension of consumer credit. As a result, consumers are able to file a complaint if a CAB violates requirements of the ordinance.

For additional information about the provisions of the CAB ordinance, visit the Payday/Title Loans page. To obtain consumer information regarding the CAB ordinance and to learn how to file a complaint, visit the Credit Access Business – Consumer Information page.

To learn more about the registration process for credit access businesses, visit the Credit Access Business – Lenders Information page.

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