Development Services CityPass

Welcome to CityPass, powered by Qless. This new service is offered by the City of San Antonio and allows you to check-in and join a line for services from wherever you are. Join one of our lines and wait anywhere!

Available Service Lines

You can join lines for the following services:

  • Addressing
  • Subdivisions
  • Streets and Trees
  • Zoning
  • Plan Intake
  • Customer Consultations
  • Contractor Licenses
  • Trade/Miscellaneous Permits
  • Minor Repairs/Remodel
  • Certificates of Occupancy
  • Code Enforcement
  • Strike Team
  • Other One Stop Services

View the Development Services (DSD) website for information on available services.

How to get in Line

1  Getting Started

CityPass allows you to get in line using your computer or mobile phone. Once you get in line using CityPass, you will receive text message updates about your current place in line.


2  What You Need to Know

You will need to enter your name and cell phone number to get in line using CityPass. You can also enter your Record ID, email address, and street address.


3  Complete Request

  1. Enter Required Information:
    • First Name
    • Last Name
    • Cell Phone Number
  2. Enter Additional Information (Optional):
    • Record ID
    • Email Address
    • Street Address
  3. Select a topic and service to get in line.

Place Yourself in Line


4  What Happens Next

You will receive text message updates about your status in line.

Address:
Cliff Morton Development and Business Services Center
1901 South Alamo Street
San Antonio, TX 78204

1  Getting Started

CityPass allows you to get in line using your computer or mobile phone. Once you get in line using CityPass, you will receive text message updates about your current place in line.


2  What You Need to Know

You will need to enter your name and cell phone number to get in line using CityPass. You can also enter your Record ID, email address, and street address.


3  Complete Request

  1. Download the free Qless mobile app from the Apple App Store or Google Play Store.
  2. Open the app and you will see a list of businesses that offer Qless.
  3. In the Places Near Me search bar at the top, type in City of San Antonio Development Services.
  4. Our service lines information appears. Find the line you need and put yourself in line from here. You will see the Wait Time for the line.
  5. Enter Required Information:
    • First Name
    • Last Name
    • Cell Phone Number
  6. Enter Additional Information (Optional):
    • Record ID
    • Email Address
    • Street Address
  7. Select a Line and Join or Make Appointment.

Download on iOS   Download on Android


4  What Happens Next

You will receive text message updates about your status in line.

Address:
Cliff Morton Development and Business Services Center
1901 South Alamo Street
San Antonio, TX 78204

1  Getting Started

CityPass allows you to get in line using your computer or mobile phone. Once you get in line using CityPass, you will receive text message updates about your current place in line.


2  What You Need to Know

You will need to enter your name and cell phone number to get in line using CityPass.


3  Complete Request

  1. Text csaonestop to 210.794.6955.
  2. In the return message, choose the line you want, type the number, and press send.
  3. When you receive the response text message, choose the service you want and press send.
  4. Enter your name and press send.
  5. You will then receive a response with your estimated wait time.

 

4  What Happens Next

You will receive text message updates about your status in line.

Address:
Cliff Morton Development and Business Services Center
1901 South Alamo Street
San Antonio, TX 78204