311 City Services & Info

This Site is scheduled for maintenance and enhancements

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311 City Info & Help
This site is scheduled for maintenance as part of the 311 system enhancements.

What's Happening:  The City will be enhancing the 311 online self-service portal which will result in a new portal website with the ability to register and track your requests.

Estimated downtime:  Beginning Friday, December 13, 2019 in the evening thru Monday, December 15, 2019.

We apologize for the inconvenience. For questions and information, please contact 311 Customer Service at 210-207-6000 or submit your questions online.

Call 311

Call 311 (210.207.6000)

Download the App

Download the App

Tweet @SanAntonio311

Tweet @SanAntonio311

Use This Site

Use this site

Top Request Icon Top Service Request
Most popular self-service requests, service information links, and online payments
Don't see your issue listed? Please call 311 between 7:00am - 7:00pm for assistance; Saturday and Sunday from 8:00am - 5:00pm.
animal Animals
Pet Ownership, Problems with Animals, Rodents & Pests
business Business
Certificates & Registrations, Licensing & Permitting, Complaints, Doing Business with the City
education Education & Employment
Certificates & City Jobs, Schools, Library Resources, Internships & Volunteering
election Elections, Government & Records
Voting, Contact Elected Officials, Personal Records (e.g., Births & Deaths )
garbage Garbage, Recycling & Graffiti
Garbage, Recycling, Graffiti, Dumping, Street Cleaning, Neighborhood Cleanup
health Health, Safety & Social Services
Crime, Fire Prevention & Control, Healthy Living
housing Housing, Property & Construction
Home Ownership, Renting, Inspections, Code Enforcement, Permitting, Historic Preservation
parks Parks & Trees
Park Maintenance, Permits, Tree Planting, Donations
parks Recreation, Entertainment & Event Planning
Calendar, Event Permitting, Facility Request, Youth, Arts
tax Taxes, Payments, and Municipal Court Fines
Real Estate Tax, Boat and Motor Registration, Personal Property
transportation Transportation, Streets & Sidewalks
Signals, Parking, Driving, Public Transportation, Taxi Issues, Road Maintenance
Utilities Utilities
Water & Sewer, Electric, Gas, Heat  
Tracking & Status Check Status and Feedback
Check the status of your request, send feedback to Customer Service