Travel Information for the San Antonio International Airport Regarding Coronavirus Disease 2019 (COVID-19)

Travel Restrictions

San Antonio International Airport (SAT) is assisting the Texas Department of Public Safety implementation of the governor’s Executive Order associated with travel to Texas — requiring a 14-day self-quarantine and must complete a quarantine form — for anyone flying into Texas from New York, New Jersey, Connecticut, California and Washington state as well as from the cities of New Orleans, Miami, Atlanta, Detroit and Chicago. Now, the state is also mandating a 14-day self-quarantine for anyone driving into Texas from anywhere in Louisiana.

If you are traveling into Texas from the aforementioned areas or know someone who is, visit the DPS website for travel forms or call DPS Communications Office at (210) 531-2280.

San Antonio STAY HOME - WORK SAFE Orders

The San Antonio International Airport remains open serving passengers flying into or out of San Antonio and will continue to do so as long as air traffic continues. If you have questions about your flight, contact your airline directly.

SAT terminal crews are cleaning 7 days a week to disinfect handrails, escalator rails, elevator buttons, counters, tables, chairs and gate areas all around the airport.

The safety and security of the traveling public and our employees is the top priority at San Antonio International Airport (SAT). To that end, we are committed to helping contain the spread of the novel coronavirus (COVID-19).

• For the latest information on Transportation Security Administration (TSA)
• Contact your airline on any cancellations or rerouting regarding your flight

SAT Terminal Facility Actions

Inside the airport terminals, the Center for Disease Control and Prevention (CDC) has provided San Antonio International Airport, Customs and Border Protection, our Emergency Medical Services providers and TSA with public health readiness measures. While following all CDC guidelines and recommendations, the Operations team is ensuring that the following actions are being executed:

• The CDC has provided guidance for local emergency medical service personnel responding to medical calls at the airport to help them assess and identify potentially infected travelers.
• We are communicating early and often regarding all issues surrounding the virus and precautions that need to be taken.
• Our custodial provider is placing an additional emphasis on public touch points in all areas, including handrails, bathroom stalls, seating, door handles, chairs and tables, touchscreen directories, concessions credit card machines, etc.
• Our custodial employees are wearing Personal Protective Equipment known as PPE.
• CDC health alert signage is being placed throughout our facilities, specifically at the entrances of security checkpoints and in all restrooms.

View SAT detailed preventive steps

• The Airport Ambassador Program has been suspended until further notice.

Updates on SAT Concessions

• A variety of restaurants and other concessionaires are open for business with reduced hours of operation to serve travelers.​
• We are working with our concessionaires to encourage social distancing throughout our airports by removing some tables and seats to increase spacing and reduce density.​
• ​​Additionally, the following measures have been strongly encouraged for all airport restaurants, in accordance with CDPH guidance:
• The following Concessions are temporarily closing or adjusted operating hours starting March 19th: View Concessions Hours of Operation

Updates on SAT Parking

Valet Parking has been suspended until further notice.

Beginning Monday, April 6, 2020 – The SAT shuttle buses to the Economy Green lot are temporarily discontinued. Our partners at Airport Security Park have willingly agreed to transport any returning passengers to the Economy Green lot. Once you board the yellow Airport Security Parking shuttle, please tell the driver you parked in the airport's Economy Green lot. Short Term and Long Term garages remain open.

Updates on Rental Car Facilities

Our Rental Car Facility is open for business with reduced hours of operation to serve travelers.​ View schedule here

SAT Live Music

Out of concern for our musicians, SAT has suspended live music performances in Terminal A & B until further notice.

Be a Healthy Traveler

When traveling, especially internationally, make sure you take the following steps to be proactive, prepared and protected when it comes to your health and the health of others.

Travel safe, travel smart, and arrive healthy. Help stop the spread of germs before you fly.

Tips For Ensuring You Stay Healthy When You Travel

• Cover your mouth and nose with a tissue when you cough or sneeze. Dispose of your used tissue.
• Cough or sneeze into your upper sleeve, not your hands.
• Wash hands with soap and warm water for 20 seconds OR clean with alcohol-based hand cleaner.

For more healthy travel tips visit www.cdc.gov/travel

Apply for unemployment online at ui.texasworkforce.org or by calling Texas Workforce Commission Tele-Center at 800-939-6631. Hours are now 7:00 am – 7:00 pm, 7 days a week. The website is available 24/7.

Recommended Call and Access Times:

Please note: If you are having trouble getting through TWC has confirmed they will backdate your claim to your initial date of unemployment if your initial claim is delayed because of difficulty accessing the system.

Those seeking to apply for Unemployment Benefits will need to submit an application.
You will need the following:

• Last employer's business name and address
• First and last dates (month, day and year) you worked for your last employer
• Number of hours worked and pay rate if you worked this week (including Sunday)
• Information related to your normal wage
• Alien Registration Number (if not a U.S. citizen or national)

WSA Video Library

The Workforce Solutions Alamo YouTube channel features step by step tutorial videos to help you access a variety of resources including:

• Applying for unemployment benefits
• Registering for Work in Texas
• Job search tips (resumes, interview, etc.)
• New videos will be added regularly.

Texas Unemployment Insurance Fact Sheet - Individuals
Información sobre el Seguro de Desempleo para individuos - Español (PDF)

Applying for Unemployment and the effects of the federal CARES Act

Texas Workforce Commission Ombudsman contact:

For information and complaint resolution regarding all TWC services, contact the TWC Ombudsman:
Call: 800-628-5115
Email: ombudsman@twc.state.tx.us

Mail written complaints or requests to:
TWC Ombudsman
Texas Workforce Commission
101 E 15th St, Rm 370
Austin, TX 78778-000

*signifies that services are being offered remotely

Local Non-Profits

Local Non-Profits can assist you with job training, resume assistance, financial literacy, GED, and other support services. Services are provided at no cost.

*Chrysalis Ministries – Provides job placement services and job readiness workshops to formerly incarcerated individuals and families affected by incarceration by phone and through video technology. Wrap around services available upon request.
Contact – P: 210-299-4540 Email: MWodtke@Chrysmin.org

*Dress for Success & Career Gear San Antonio - Currently available for individual consultation appointments for career coaching, resumes development, mock interviews and workplace problem solving by phone.
Contact - P: 210-737-1515 - https://www.successfulconnections.org/contact-us

*Family Service – Assists low-income individuals by providing them access and support towards completion of GED and/or Job Training – by phone, email, and text. Readily provides wrap-around services and financial literacy assistance upon request.
Contact – P: - 210-299-2400 - https://family-service.org/contact/

*Goodwill – Providing help with referrals to partner agencies and enrollment in job training as available. Job training is available tuition-free for high demand occupational programs. Services are being provided by phone, email, text and video.
Contact – P: 210-924-8581 - https://www.goodwillsa.org/about-us/contact-us

*Project QUEST – Provides expert case management/career coaching for enrollment in college or in-demand certifications that offer a living wage, benefits and a career path. Assistance with tuition payments and wrap-around services available upon request.
Contact – P: (210) 630-4690 - https://www.questsa.org/contact-quest/

*Restore Education - Offering several programs, from basic literacy and high school equivalency preparation, to workforce training and college entrance support. Provides a flexible, and individualized model, so that students are placed on a pathway to life-sustaining careers. Wrap -services available upon request. All service delivery is carried out through technology.
Contact – P: 210-432-6123 - https://restoreeducation.com/contact/

*San Antonio College (SAC) Empowerment Center--Seguir Adelante Adult Learning Academy – Provides free GED classes and basic skill enhancement through online video and learning activities. Provides caring and supportive case management for access to college enrollment and community referrals for no-income and low-income residents. Career coaching and job placement assistance are offered along as well as supportive services which are available upon request/availability. Check-out the chat box for more information about services.
Contact – P: 210-486-0455- https://www.alamo.edu/sac/about-sac/college-offices/empowerment-center/

*SA Hope Center – Weekly Emergency Food Assistance Drive-Thru available. Offering job placement assistance and one-on-one resume and employment skill development through effective case management. Works with the homeless, school-age parents, Spanish-only speakers, and elderly low-income residents. Provides additional emergency assistance upon request.
Contact – P: 210-732-3776 - https://sahopecenter.org/contact-us/

*Workforce Solutions Alamo - If you recently lost your job due to the economic disruptions of COVID-19 or changes in the economy, we can help. Workforce Solutions Alamo can assist you in finding a new job or training for a higher-skilled role in a new occupation. Access to our Career Centers has been modified to be by appointment only. We are no longer serving walk-in clients. We encourage you to contact your local Career Center via phone: Contact:
Walzem – 210-822-7640 - Walzem@wsalamo.org
Marbach – 210-436-0670 - Marbach@wsalamo.org
E. Houston – 210-581-0190 - EHouston@wsalamo.org
S. Flores – 210-928-3985 - SFlores@wsalamo.org
Datapoint – 210-438-0581 - Datapoint@wsalamo.org

Local Training Providers

*Alamo Colleges - The Alamo Colleges District is a collective of five colleges in the Greater San Antonio area preparing students for the workforce and building futures.

Open Cloud Academy - In as little as 13 weeks, take your career to new heights and advance your technical knowledge and expertise. With boot camp style technical training from the Open Cloud Academy, get hands-on with technology and build confidence to enter the IT workforce.

Loans and grants For Small Business

Paycheck protection program (ppp)

• Small business, 501(c)(3) nonprofits, sole proprietorships, self-employed individuals, and independent contractors are eligible to apply. Generally, businesses with 500 employees or less can apply. Consult the SBA regulatory guidance for exceptions.
• Applications are processed by SBA approved lenders, which include banks, credit unions, and community development financial institutions.
• Potentially forgivable loans up to 2.5 times average monthly 2019 payroll. Loans will be capped at $10 million.
• PPP loans have a 0.50% fixed rate. All payments are deferred for 6 months; however, interest will continue to accrue over this period. Loans are due in 2 years. There are no prepayment penalties or fees, no collateral or personal guarantees are required.
• Allowed uses include payroll, utilities, rent, or interest on a mortgage. At least 75% of the forgiven amount must be used for payroll the eight weeks after the loan is disbursed.

For Frequently Asked Questions about PPP Loans, please click HERE. 

SBA LENDERS IN SAN ANTONIO 

For a list of SBA lenders in San Antonio compiled by the San Antonio Economic Development Foundation, please visit: http://sarealandready.com/your-health-comes-first/sba-bank-lenders-in-san-antonio/

Small Business administration (sba) debt relief

• SBA will automatically pay the principal, interest, and fees of current 7(a), 504, and microloans for 6 months
• SBA will also automatically pay the principal, interest, and fees of new 7(a), 504, and microloans issued prior to September 27, 2020.

For more information, please visit: https://www.sba.gov/funding-programs/loans/coronavirus-relief-options/sba-debt-relief

ADDITIONAL INFORMATION about sba's coronavirus relief program

Please visit SBA’s website for more details. https://www.sba.gov/funding-programs/loans/coronavirus-relief-options

Unemployment Benefits Information

• Unemployment Benefit Claims Self Service for Employers
• Unemployment Benefit One Pager

UNEMPLOYMENT INSURANCE INFORMATION

 shared works PROGRAM 

If your business has slowed down due to the pandemic and you need to reduce employee working hours, you may be able to avoid laying off employees by submitting a shared work plan. The Shared Work program provides Texas employers with an alternative to layoffs and helps employers and employees withstand a slowdown in business.

The Shared Work program allows employers to: 

• Supplement their employees’ wages lost because of reduced work hours with partial unemployment benefits.
• Reduce normal weekly work hours for employees in an affected unit by at least 10 percent but not more than 40 percent. The reduction must affect at least 10 percent of the employees in that unit.

For more information, please see TWC’s Shared Work web page, or contact the Shared Work Department at 512-340-4337.

rapid response services

Through the Texas Workforce Commission (TWC), Workforce Solutions Alamo provides immediate on-site services for both employees and employers. Rapid Response Services and activities are early-intervention services designed to enable workers affected by closures or layoffs to transition to new employment as quickly as possible. 

Rapid Response Services are tailored to each company and begin upon receipt of: 

• A Worker Adjustment and Retraining Notification Act (WARN) notice
• A public announcement (media, newspaper or radio station)
• A Trade Adjustment Assistance petition
• Other information that a permanent plant closure or mass layoff is planned (such as the employer voluntarily notifying the WSA Board or TWC of an impending layoff)
• Or in the wake of a natural or other disaster resulting in mass job dislocation

Other services

Workforce Solutions Alamo provides outplacement services to work closely with you to plan and coordinate for layoffs and closings. They provide immediate services to assist employees who are facing job loss. Services include the following:

Assistance looking for a job through WorkInTexas.com, the state’s premier job search website

• Other services include job application and resume writing, interviewing skills and effective interviewing techniques
• How to Apply for Unemployment Insurance
• Labor Market Information
• Stress & Financial Management Seminars
• Funding for skills training in targeting occupations in demand growing industries in the Alamo Area *(subject to program eligibility)

Other Assistance from Workforce Solutions Alamo
WSA can help with a variety of other programs based on the employers need.
For more information please contact:
(210) 224-HELP (4357)
business_services@wsalamo.org

helpful links

Texas Unemployment Insurance Information for Employers (PDF) - 3/26/2020

Small Business Resource Partners

Personalized Guidance

Launch SA

Launch SA is San Antonio's fueling center for entrepreneurs and small businesses. Staff members are available and can provide insights to help address specific challenges.

To connect: https://launchsa.org/

Maestro

Maestro Entrepreneur Center is committed to helping small businesses accelerate growth beyond the million-dollar revenue threshold.

To connect: https://maestrocenter.org/

UTSA Small BUsiness development center

The UTSA Small Business Development Center (SBDC) provides no-cost confidential business advising to small business owners as well as no-fee or low-cost workshops designed around the entrepreneur experience. 

To connect: https://sasbdc.org/

UTSA COVID-19 business recovery accelerator (cobra)

The UTSA COVID-19 Business Recovery Accelerator (COBRA) provides small businesses with the counseling and resources to begin recovering from the economic impact of the COVID-19 pandemic. The accelerator seeks to help navigate federal funding opportunities such as the SBA’s Paycheck Protection Program and its Economic Injury Disaster Loan Emergency Advance. It will also assess the applications of businesses that have been denied emergency funding and help them reapply.

To connect, visit https://txsbdc.org/businessrecovery/
Businesses can also call (210) 458-2272 or email businessrecovery@utsa.edu. Assistance provided in English and Spanish. 

Help From The San Antonio Economic Development Foundation

The San Antonio Economic Development Foundation (SAEDF) offers resources for employers and workers, including access to job boards and online learning tools.

Visit: www.sarealandready.com

Contingency Planning

Small businesses are also encouraged to create a contingency plan. The U.S. Chamber of Commerce Offers guidance online.

Shared Work Program

The Texas Workforce Commission (TWC) encourages employers to enroll in the Shared Work program as an alternative to layoffs. The voluntary Shared Work program was developed to help Texas employers and employees withstand a slowdown in business such as the impact of COVID-19.

For more information visit: https://twc.texas.gov/businesses/shared-work

Legal Tips For Small Businesses

As a small business owner, you may be finding that COVID-19 and its effects present unprecedented issues with contract compliance. In considering a party’s performance under a contract, there may be several clauses built into your agreements that might be invoked to assist your small business.

Review your agreement for force majeure clauses – Force majeure clauses may be triggered when extraordinary events, sometimes called Acts of God, prevent a party from being able to fulfill its contractual obligations. Monitor the changing condition of the crisis and make note of government declarations and states of emergencies that making performance of your obligations impossible. Be aware, though, that an increased cost to perform your obligations or the likelihood of a poor performance may not be enough to invoke a force majeure clause.

Consider having an insurance specialist review your insurance policies – Your agreement may require that you carry business interruption insurance or other coverages that may apply to the presence of COVID-19. Review your policy for language about communicable or infectious diseases, or conversely, exclusions related to virus-related losses. It is best, if possible, to have an independent third party review the policy, rather than your broker or insurance company.

Consider sitting back down at the table – You and the other party to the agreement may be able to discuss whether there are alternative means to perform contractual obligations. The other party may be amenable to adjust performance under the circumstances, including extended deadlines or partial performance of obligations.

*Please note that contractual clauses can be interpreted differently, so it is important to discuss your situation with an attorney, whether you are seeking to enforce or excuse performance under your contract.

To learn more: https://www.liftfund.com/loans/

Resources for Non-Profits

Local Resources for Non-Profits Organizations

San Antonio Area Foundation

The San Antonio Area Foundation teamed up with multiple partners to create the COVID-19 Response Fund. 
The fund supports nonprofit organizations serving communities disproportionately and negatively affected by the health, economic, education, housing and social impacts of the coronavirus outbreak. To learn more about the fund, including how to apply for a grant, go to: http://www.saafdn.org/Nonprofits/Grants/COVID-19-Response-Fund

CARES ACT Summary for Non-Profits

Employee Retention Payroll Tax Credit

Nonprofit that had a reduction in gross receipts of at least 50% in the first quarter of 2020 compared with the first quarter of 2019 or had their operations suspended (in whole or in part) during the calendar quarter due to governmental orders due to COVID-19, and are not receiving loans under the PPP, are eligible for a refundable payroll tax credit of up to $5,000 for each employee on the payroll.

This tax credit is available on an ongoing basis until the nonprofit’s revenue for a quarter exceeds 80% of its revenue from the same quarter in the previous year.

Expanded Tax Deductions for Individual Donors

Individuals who elect to take the standard deduction may further deduct up to $300 for cash contributions to certain qualifying charities for the 2020 tax year.

Expanded Tax Deductions for Corporate Donors

The cap on the deductibility of annual charitable giving by corporations is increased from 10% to 25% of taxable income. The cap on deductibility of food donations by corporations is increased from 15% to 25% of taxable income.

Unemployment Insurance Information

Employers who need to file Mass claims

If you must close your business either temporarily or permanently and need to lay off employees, you may be able to submit a mass claim for unemployment benefits on their behalf. The Mass Claims program streamlines the unemployment benefit claims process for employers faced with either temporary or permanent layoffs. Employers can submit basic worker information on behalf of their employees to initiate claims for unemployment benefits. You can submit a mass claim request on Employer Benefits Services 24 hours a day, seven days a week.

For more information, see: Mass Claims for Unemployment Benefits at www.texasworkforce.org or contact TWC’s Mass Claims Coordinator at 512-463-2999.

Employers who need to file shared work plans

If your business has slowed down due to the pandemic and you need to reduce employee working hours, you may be able to avoid laying off employees by submitting a shared work plan. How to Apply for a Shared Work Plan. Log on to Employer Benefits Services (EBS) to submit your Shared Work Plan online. EBS online is fast, easy, secure, and available 24/7.

If you have any questions, please email: ui.sharedwork@twc.state.tx.us. If you are unable to get online contact TWC’s Shared Work Department by phone: 512-340-4337 or 888-741-0446.

Employers who need to follow up on a UI claims

EMPLOYERS should contact us online. If they do not have Internet they may call the Tele-Center at 800-939-6631. They are open from 8 a.m.-6 p.m. Central Time Monday through Friday.

Additional TWC Links

• Sign up for Email Notifications
• COVID-19 Related information
• Employer Registration questions: Tax Status Section
• Employer Rate Questions: Tax Experience Rating
• Employer Account Maintenance: Tax Central Operations

Other UI Related links

• UI from Families First Coronavirus Response Act
• UI from Coronavirus, Aid, Relief and Economic Security Act

Help for Nonprofit Arts Organizations

The National Endowment for the Arts will award funds to nonprofit arts organizations across the country to help these entities and their employees endure the economic hardships caused by the forced closure of their operations due to the spread of COVID-19.

To learn more, visit the National Endowment for the Arts website.

More Resources for the Arts

• Americans for the Arts
• Artist Relief 
• ArtsReady
• Grantmakers in the Arts
• National Council of Nonprofits

Resources For The Food And Beverage Industry

The City of San Antonio, as a UNESCO Creative City of Gastronomy, remains committed to the local food and beverage industry during the COVID-19 pandemic by providing critical disaster-relief information. If you have other additional, relevant information, please contact the World Heritage Office at worldheritage@sanantonio.gov.

Supporting San Antonio Restaurants

Visit San Antonio has created a web page that highlights restaurants providing alternative dining options such as take-out, delivery, and drive-thru services. If you’d like to include your restaurant on this list, email marketing-communications@visitsanantonio.com with:

• Business name
• Physical address
• Phone number

Restaurants Offering To-Go and Delivery:

• Culinary Restaurants Week to Go
• SATake-out
• Pearl on the go
• Dining Bonds Initiative
• Bexar Necessities (If you would like to be listed, please complete the form here)

Restaurants Offering Groceries:

• Restaurant Grocer (If you would like to include your restaurant in the list, please complete the form here)

San Antonio Restaurant Gift Cards:
Houston Street Charities and San Antonio Cocktail Conference have created a one-stop shopping website for San Antonio restaurant gift card purchases. If you have a restaurant that you'd like to have included on this site, please contact Cathy Siegel at cathy@sacocktails.org

Disaster Relief Initiatives For Food And Beverage Industry

• Culinary Restaurants Week to Go
• Culinaria Emergency Relief Fund
• San Antonio Tip Jar
• Dining Bonds Initiative
• The James Beard Foundation Food and Beverage Industry Relief Fund

Relief Funds for Restaurant Workers

• RWCF's Restaurant Workers COVID-19 Crisis Relief Fund
• Restaurant Opportunities Centers United Crisis Relief Fund
• Another Round, Another Rally Fund
• USBG Emergency Fund
• The One Fair Wage Campaign Relief Fund
• Bartender Emergency Assistance Program
• USBG COVID-19 Relief Grants
• CORE (Children of Restaurant Employees)

More Information And Resources

• Launch SA
• Maestro Center
• San Antonio Restaurant Association
• Texas Restaurant Association
• National Restaurant Association Guidance Resource

Educational Resources

COVID-19 Information Webinars

For calendar of upcoming webinars about COVID-19 as it relates to the business community, please visit the City of San Antonio's Economic Development Department website. 

archived webinars

April 16, 2020
COVID-19 Recovery Resources Governor Abbott's Small Business Webinar Series - Central Texas
Presented by the Governor's Office of Economic Development

April 15, 2020
Sustaining San Antonio's Economy: The CARES Act and Future Legislation
Presented by the San Antonio Hispanic Chamber of Commerce

April 9, 2020
Virtual Town Hall
On April 9, the Texas Workforce Commission (TWC) and Workforce Solutions Alamo held a Virtual Town Hall meeting to answer several frequently asked questions related to the TWC's COVID-19 Response, Employer Resources, U.S. Small Business Administration's Disaster Loans, and more.

April 8, 2020
Business and Non Profit Financing Alternatives During the COVID-19 Incident 
Financiamiento Empresarial y sin fines de lucro Alternativas bajo el COVID-19 Incidente (Webinar en español empieza a las 01:00)
Presented by the Maestro Entrepreneur Center

April 1, 2020
Workforce Solutions 
Empleo/Programas de Desempleo (Webinar en Español empieza a las 01:02)
Presented by the Maestro Entrepreneur Center

March 25, 2020
Steps to Ensure Financial Stability during COVID-19 
Pasos Necesarios para Mantener la Estabilidad Economica en tiempos de COVID-19 (Webinar en español empieza a las 01:03)
Presented by The Maestro Entrepreneur Center

Launch Sa fresh perspectives mentoring series

Launch SA has compiled a playlist of videos from their Fresh Perspectives Mentoring series on their YouTube channel. 

Click HERE to view videos from local entrepreneurs and business leaders that offer advice and guidance on owning your own business. 

PRINTABLE MATERIALS

face covering SIGNAGE

face covering for employees  

Printable versions of a flyer displaying examples of cloth face coverings are available in English (PDF) and Spanish (PDF).

Black and white versions are also available in English (PDF) and Spanish (PDF). 

Additionally, another version displaying a surgical mask is also available for download in English (PDF) and Spanish (PDF).

SIGNAGE for customers  

Per City and County Order,  all people 10 years and older must wear a cloth face covering when in a public place
where it is difficult to keep six feet away from other people.

Printable versions of this flyer is available  in  English (PDF) and Spanish (PDF).

Black and white versions are also available in English (PDF) and Spanish (PDF).

Additionally, another version displaying a surgical mask is also available for download in English (PDF) and Spanish (PDF).

Businesses and organizations providing products and services that are needed by the community during this crisis are exempt, provided they exercise proper social distancing.

ADDITIONAL SIGNAGE

• Do Not Enter (PDF)
• No Entre - Spanish (PDF) - 3/16/2020

• Childcare Assistance (Asistencia de Cuidado Infantil)- United Way de San Antonio y el Condado de Bexar prestan servicios de asistencia de cuidado infantil de emergencia para residentes que cumplan con ciertos requisitos.
• United Way Helpline (Línea de Ayuda de United Way)- 2-1-1 es una línea de ayuda de servicio social que brinda información sobre recursos locales de su comunidad a las personas que residen en la región.

• San Antonio Food Bank (Banco de Alimentos de San Antonio)- La red de despensas y distribución móvil de alimentos se mantiene totalmente operativa y abierta al público para obtener asistencia.
• School Meals Map (Mapa de Comidas Escolares)- muestra a los alumnos dónde pueden encontrar desayuno y comida gratuita cerca de donde residen. Verifique las actualizaciones periódicas de información de su distrito escolar.
• Supplemental Nutrition Assistance Program (Programa de Asistencia de Nutrición Suplementaria) – proporciona dinero para alimentos, y el Programa Special Supplemental Nutrition (Nutrición Suplementaria Especial) para Mujeres, Infantes y Niños brinda recursos para mujeres embarazadas y personas con niños menores de 5 años.
• Meals on Wheels (Comidas sobre Ruedas) – proporciona alimentos a los adultos mayores en riesgo en la comunidad.
• Little Free Pantry (Pequeñas Despensas Gratuitas) – es una solución comunitaria y pública que facilita la provisión de alimentos para los vecinos y que alerta sobre la inseguridad alimenticia.

• Rental Assistance (Asistencia para la Renta)- El Ejército de Salvación ayuda a las personas y familias en problema para pagar su renta. Con frecuencia, podemos brindar asistencia a aquellos que enfrentan el desalojo.
• SAMMinistries– Ofrece asistencia para la renta, apoyo para servicios públicos y asistencia para viviendas a largo plazo.
• Fair Housing and Emergency Assistance (Asistencia para Emergencias y Vivienda Accesible)- Vigente a partir del 18 de marzo de 2020, la División de Vivienda Accesible de la Ciudad acepta recomendaciones de asistencia para hipotecas y renta de emergencia.
• Request for Utility Assistance (Solicitud de Asistencia para Servicios Públicos)- Este programa brinda asistencia para servicios públicos de CPS Energy y ofrece una Solicitud para el Programa de Descuentos de Accesibilidad. Los adultos mayores, las familias con niños pequeños, las personas con discapacidades, y las personas que utilicen equipos de atención médica crítica son elegibles para acceder al programa.
• Fair Housing Council (Consejo de Vivienda Accesible)- Los programas y servicios del Consejo, como por ejemplo, investigación de reclamos, defensa y educación y divulgación están disponibles para las personas que viven en el área de servicios del Sur de Texas.

• Preguntas frecuentes (PDF - Inglés | Español)
• Condado de Bexar - EL Condado de Bexar suspendió los desalojos el 23 de marzo por 30 días. Para más información sobre el Decreto Ejecutivo NW-03 del Juez Nelson Wolff haga clic aquí.

Texas Unemployment Insurance Information for Individuals (PDF) (Información del Seguro de Desempleo de Texas para Individuos (PFD))

El 3/17/20, El Gobernador de Texas Greg Abbott le ordenó a la Comisión de la Fuerza Laboral de Texas dejar sin efecto el plazo de espera de una semana para acceder a los beneficios de desempleo.

Aquellas personas que deseen acceder a los Beneficios de desempleo deberán presentar una solicitud. Usted necesitará lo siguiente:

• Nombre comercial y dirección del último empleador
• Fecha de inicio y finalización (mes, día, año) en que trabajó para su último empleador
• Cantidad de horas trabajadas y tarifa de pago si trabajó esta semana (incluido el domingo)
• Información relacionada con su salario normal
• Número de Registro de Extranjero (si no es ciudadano de los EE. UU. o residente legal)

• CPS - CPS Energy anunció el 11 de marzo de 2020, que suspenderá los cortes de suministro eléctrico de sus clientes en respaldo de una solicitud presentada por el Alcalde Ron Nirenberg y el Consejo de la Ciudad de San Antonio. CPS Energy continuará siguiendo las directrices del Alcalde y el Consejo de la Ciudad en su liderazgo de nuestra ciudad durante esta pandemia.
• SAWS – El Sistema de Agua de San Antonio ha suspendido temporalmente los cortes de suministro por falta de pago. Los cortes se reanudarán en una fecha posterior, ya que SAWS continúa trabajando con el Alcalde Ron Nirenberg y el Consejo de la Ciudad.
• AT&T – Suspensión de todas las cuotas por uso adicional de datos de internet para hogares de clientes actuales. Se ofrecen dos meses de servicio gratuito a nuevos clientes que soliciten el acceso con el 30 de abril de 2020 como límite. Un costo de $5/mes o $10/mes a partir de dicha fecha, de acuerdo con la velocidad. Expansión de elegibilidad sobre la base de los ingresos para hogares que participan en el Programa Head Start/Programa de Comida Escolar Nacional.
• Wi-Fi Gratis Se ofrece Wi-Fi gratis en varios parques de la Ciudad de San Antonio. Los ciudadanos pueden llevar sus computadoras y otros dispositivos electrónicos a los parques para realizar investigaciones, solicitar empleo y navegar por internet. Los estudiantes también tienen la oportunidad de completar sus tareas, acceder a las pizarras escolares para realizar proyectos asignados, y conectarse con amigos y familiares a través de las redes sociales. Nota: Los centros comunitarios no están abiertos al público.
• Spectrum Free Wi-Fi (Wi-Fi Gratis de Spectrum) Spectrum ofrece acceso gratuito a banda ancha y Wi-Fi por 60 días para alumnos de K-12 y hogares universitarios.

PRUEBAS MÓVILES

Los empleados de hospitales pueden hacerse la prueba en un sito móvil con aprobación del presidente del hospital.

Los primeros respondedores y equipo EMS se pueden hacer la prueba en un sitio móvil con la aprobación del Director de Unidad.

Estamos trabajando en abrir los sitios de pruebas móviles para el público general, pero no están disponible en este momento.

PREGUNTAS

Si cree que necesita hacerse la prueba, llame a su médico o clínica  antes de llegar.

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 ¿Dónde me puedo hacer la prueba?

Metro Health no recolecta especímenes. Las muestras deben ser recolectadas por un medico.

 ¿Cuáles son los costos de las pruebas COVID-19?

Metro Health no cobra por realizar una prueba.

 ¿Cuánto tiempo llevará recibir los resultados de la prueba?

Dos días hábiles.

• El Servicio Familiar (Family Service) tiene algunos programas que permanecen abiertos. El Best Buy Teen Tech Center permanece abierto para brindar ayuda con la enseñanza en línea para niños.
• El programa Federal Lifeline ofrece a los suscriptores un descuento en el servicio telefónico mensual, el servicio de acceso a Internet de banda ancha o el servicio que incluye banda ancha y voz adquirido de proveedores participantes.

• AT&T– Exime del pago de todas las tarifas por uso adicional de datos de Internet para clientes actuales. Ofrece dos meses de servicio gratuito a nuevos clientes que soliciten acceso antes del 30 de abril de 2020. $5/mes o $10/mes a partir de entonces, dependiendo de la velocidad. Amplía la elegibilidad basada en los ingresos de los hogares que participan en el Programa Nacional de Comidas Escolares/Head Start.
• Wi-Fi Gratis de Spectrum Spectrum ofrece acceso gratuito a banda ancha y Wi-Fi durante 60 días para estudiantes de K-12 y hogares universitarios.

• Respuesta ante el COVID-19 de AT&T
  • Hasta el 12 de mayo de 2020, AT&T no suspenderá el servicio y exime del pago de recargos por retraso de cualquier cliente de servicio inalámbrico residencial o de pequeños negocios debido a la imposibilidad de pagar su factura como resultado de la pandemia de coronavirus.
  • Además, AT&T exime del pago de los cargos por uso adicional del plan inalámbrico nacional de datos, voz o texto a clientes de servicios inalámbricos residenciales o de pequeños negocios debido a dificultades económicas relacionadas con la pandemia de coronavirus.
• Respuesta ante el COVID-19 de Boost Mobile
  • Boost Mobile recibirá automáticamente tarifas de llamadas internacionales gratuitas desde los EE. UU. a los países definidos por los CDC como Nivel 3 hasta el 30 de abril de 2020. Boost eximirá del pago de tarifas de reactivación a los clientes hasta el 30 de abril de 2020.
• Respuesta ante el COVID-19 de Cricket Wireless
  • Cricket exime del pago de la tarifa de reactivación y la tarifa del Sistema Telefónico Automatizado que se aplica a los pagos del servicio. Cricket agrega datos para clientes nuevos y actuales a planes de voz y datos ilimitados y limitados por un tiempo limitado.
• Respuesta ante el COVID-19 de Sprint Wireless
  • La mayoría de los clientes particulares con planes de datos medidos (no ilimitados) recibirán datos ilimitados durante 60 días (o un mínimo de 2 ciclos de facturación). Sprint proporcionará un punto de acceso móvil adicional de 20 GB por mes por línea para los clientes que ya tienen un punto de acceso móvil en su plan durante 60 días (o un mínimo de 2 ciclos de facturación). Sprint también proporcionará 20 GB de Mobile Hotspot por mes por línea a cualquier cliente que tenga un teléfono compatible y no tenga Mobile Hotspot hoy por 60 días (o un mínimo de 2 ciclos de facturación).
• Respuesta ante el COVID-19 de T-Mobile Wireless
  • T-Mobile presentó T-Mobile Connect, su plan de teléfonos inteligentes con los precios más bajos, y agregó opciones de menor costo para Metro por T-Mobile para ayudar a garantizar que todos tengan una opción accesible para conectarse y mantenerse conectados durante estos tiempos difíciles.
• Respuesta ante el COVID-19 de Verizon Wireless
  • Verizon exime del pago de cargos por uso adicional y tarifas por pagos atrasados para ayudar a los clientes que puedan verse afectados financieramente por la crisis del COVID-19. Verizon agregará 15 GB de datos de alta velocidad para consumidores inalámbricos y clientes de pequeñas empresas que se aplicarán automáticamente sin que sea necesaria la acción del cliente.

• El Programa de Acceso a la Tecnología de Goodwill San Antonio está trabajando con organizaciones para proporcionar computadoras renovadas a nuestra comunidad.

• Senior Planet aprovecha la tecnología para cambiar la forma en que las personas envejecen. Sus cursos, programas y actividades ayudan a las personas mayores a aprender nuevas habilidades, ahorrar dinero, ponerse en forma y conocer nuevos amigos.
• Communities in Schools San Antonio creó una lista de recursos educativos para estudiantes.
• Region 20 ha reunido muchos recursos para la comunidad y las organizaciones.

Agradecemos a nuestros miembros de las fuerzas armadas y valoramos su capacidad de prevalecer en las adversidades. La información a continuación se recopila para ayudar a los miembros de las fuerzas armadas y a sus familias.

• Joint Base San Antonio - sitio web centrado en su respuesta al COVID-19
• Centro de Servicios a Militares y Veteranos del Condado de Bexar
• South Texas Veterans Health Care System (Instalaciones médicas y de salud de VA en San Antonio y el Sur de Texas) - Los veteranos y jubilados con acceso pueden visitar su sitio web para obtener instrucciones relacionadas con el acceso a las instalaciones de VA del área. Los veteranos también pueden contactar el Centro de Comando del Sur de Texas por correo electrónico, o llamando al 210.949.3826.
• TXServes - San Antonio - es una red coordinada de organizaciones públicas, privadas y sin fines de lucro que atiende a veteranos, miembros de las fuerzas armadas y a sus familias en San Antonio y el Condado de Bexar

Se necesitan voluntarios para cada uno de los siguientes

1. para recopilar información sobre los programas activos y que proporcionan servicios,
2. para identificar organizaciones/congregaciones que sirvan como puntos de distribución de comidas, bolsas de alimentos y juegos de higiene,
3. para ayudar con la distribución en esos sitios,
4. para crear juegos de higiene para su entrega a las subestaciones SAFFE del SAPD más cercanas.

Complete esta encuesta si tiene programas como estos o si sabe de algunos programas: https://forms.gle/zYkuKFm2RMj93Z1N6

El Centro CARE de St. Stephen fue abastecido y casi completamente vaciado el mismo sábado. Considere la posibilidad de hacer una donación a este lugar o a cualquier centro de despensa de alimentos cercano.

Alimentos necesarios:

• Comida en lata - Vegetales, fruta y atún;
• Mantequilla de cacahuate;
• Sopa;
• Espaguetis y salsa de tomate;
• Cereales;
• Puré de papas instantáneo;
• Productos secos - Arroz y frijoles pintos

Favor de entregar las donaciones de alimentos en el Centro CARE de St. Stephen en 2127 S. Zarzamora St., Lun-Vie 8:30am-5pm